Joe Machens Capital City Ford - Service Center

2017 f-250 diesel Great deal on new truck. Quick & painless Service when needed. Got me back on the road quickly when a service need came up. Outstanding service by sal Great deal on new truck. Quick & painless Service when needed. Got me back on the road quickly when a service need came up. Outstanding service by salesman and service department. More

Recat I originally had a bad review of this service center because of a misdiagnosis. Since then, the dealership has called me and has on their own ask to f I originally had a bad review of this service center because of a misdiagnosis. Since then, the dealership has called me and has on their own ask to fix the problem without charge. They understood my frustration and we're willing to fix a mistake they made. This shows their dedication to their customers. More

Always professional I have never had a bad experience here. Work has always been done on my truck in a timely professional manner. Costs are fair in comparison to other p I have never had a bad experience here. Work has always been done on my truck in a timely professional manner. Costs are fair in comparison to other places. I think the oil change package is the best deal in town. I use Express Lane when possible. They never try to sell me things or services I don't want or need. I personally appreciate that so much! Honesty is very important to me. More

Great I was able to drop my car off in the morning and leave it, then be taken to work for the day. They also sent a car to pick me up after work. Nice driv I was able to drop my car off in the morning and leave it, then be taken to work for the day. They also sent a car to pick me up after work. Nice drivers and customer service rep in the service dept. More

Fast and Friendly I was greeted on arrival and the staff got right to work on my vehicle. Wait time was minimal and i was on the road in no time. I was greeted on arrival and the staff got right to work on my vehicle. Wait time was minimal and i was on the road in no time. More

Oil change! I like not having to set up an appointment, as my schedule changes frequently, drop off and pick up are easy and they are quick! I like not having to set up an appointment, as my schedule changes frequently, drop off and pick up are easy and they are quick! More

Routine service The staff was friendly and professional. They informative and honest. The waiting are was clean and neat. The convenience of waiting while the servi The staff was friendly and professional. They informative and honest. The waiting are was clean and neat. The convenience of waiting while the service is being done was good. More

Service work Very easy to work with, very professional staff. Vehicle was ready on time and the work was performed as specified with no surprises . We will be bac Very easy to work with, very professional staff. Vehicle was ready on time and the work was performed as specified with no surprises . We will be back More

Great Service A rare place that service is performed in a timely manner at affordable rates. I always take my vehicles to quick lane for service after I buy them fr A rare place that service is performed in a timely manner at affordable rates. I always take my vehicles to quick lane for service after I buy them from Machens. More

My Lincoln MKC Warranty covered completely! Service department did a diagnostic testing and found the problem. Scheduled my visit. Fixed my car! Personnel were frien Warranty covered completely! Service department did a diagnostic testing and found the problem. Scheduled my visit. Fixed my car! Personnel were friendly and courteous. Can’t remember his name, but the guy who took care of me was extremely nice and kept me informed of every aspect of getting my car fixed. I highly commend him for his professionalism and kindness. More