Joe Machens Capital City Ford - Service Center

ihad an 11:30 am appointment dropped my truck off early around 9. They didnt get it done until 3 pm.. it was very pricey around 9. They didnt get it done until 3 pm.. it was very pricey More

The service was fantastic and the staff was very friendly. My car was ready in record time. I plan on have my car serviced there when needed. friendly. My car was ready in record time. I plan on have my car serviced there when needed. More

I was notified a few months ago of recall by mail. Your service man said no recall was listed. Very concerned about this. Guess I will look for notification and go back. This leads to concerns due to eye p service man said no recall was listed. Very concerned about this. Guess I will look for notification and go back. This leads to concerns due to eye problems, not happy with Joe Machens Ford. More

They were great help. They got the problem fixed and did me right after having it thee before. I would like to thank Angie for all the work you did. me right after having it thee before. I would like to thank Angie for all the work you did. More

With an appoint made I had to wait for 3 hours to get my oil changed. It took 2 1/2 before anyone started to work on my vehicle oil changed. It took 2 1/2 before anyone started to work on my vehicle More

Took car in to have airbags replaced. Service was curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. curious and very fast. Everyone I dealt with was very good at their job. Used the van service which was very helpful. More

Trying to call service department to speak to an advisor or schedule a service is a complete joke. I have a recall on the car also that they didn’t even bother doing. Appointment was at 8am was told just to or schedule a service is a complete joke. I have a recall on the car also that they didn’t even bother doing. Appointment was at 8am was told just too busy to get to that. Didn’t rotate tires had to question the advisor on that. The last service my car had it was marked as needing brake pads so I requested a brake inspection this time I’m told the pads were wider then the previous time. More

Steven Paul and Josh Hussey will keep me coming back for service. I’m very particular with who I trust with me vehicles after many past bad experiences. They check all the boxes. service. I’m very particular with who I trust with me vehicles after many past bad experiences. They check all the boxes. More

This is the second service in which greasy foot prints have been left on our clean floor mat. I wish they would use protective plastic. have been left on our clean floor mat. I wish they would use protective plastic. More

Took my truck to get looked at because engine light was on. Had it in there three different times, last time had to have it towed in after they said it was fixed. They never did get it fixed and I got tire on. Had it in there three different times, last time had to have it towed in after they said it was fixed. They never did get it fixed and I got tired of throwing money away so I took it to a different place. Doubt they ever see me back for business. More