Joe Machens Capital City Ford - Service Center

Capital City Ford is always a great value, friendly, curtious,and on top of your vehicle's service needs. I wouldn't go anywhere else. curtious,and on top of your vehicle's service needs. I wouldn't go anywhere else. More

Great customer service! They were able to handle the claim on my extended warranty and my vehicle was fixed very quickly. Their timeliness and thoroughness was very much appreciated. claim on my extended warranty and my vehicle was fixed very quickly. Their timeliness and thoroughness was very much appreciated. More

Was in and out in an hour or so. Quote given was very accurate. The work was done right and i have no complaints at all. accurate. The work was done right and i have no complaints at all. More

Service person, Ryan,made repeated mistakes. first tried to create a inspection, left me the waiting room for 90 min. after I instructed him on repair desired and charge me $250 for the service. then told to create a inspection, left me the waiting room for 90 min. after I instructed him on repair desired and charge me $250 for the service. then told me the repair would be $650 to replace the pinion seal. after confering with both ford dealers in Bonneville and California, Mo. they informed me between #145 and $160 was the going price. repair was preformed At Jefferson city store. I requester to speak to the service manager on both occasions. neither time was i successful. ??? there is a lot to be said about TRUST More

Routine oil change, gdi fuel repair and air filter change. called Early in day an was able to get to get in the same day. change. called Early in day an was able to get to get in the same day. More

Listened to my needs and helped m get to a solution to an on going issue that was not a fault of capital city ford on going issue that was not a fault of capital city ford More

Always professional, friendly service writers in the service Bay Area willing to help make the experience of getting my truck serviced in a timely manner. service Bay Area willing to help make the experience of getting my truck serviced in a timely manner. More

Excellent service as always , knowledgeable, friendly , courteous, I have told you how well we were treated , how well vehicle repaired , did good enough job for me to go back courteous, I have told you how well we were treated , how well vehicle repaired , did good enough job for me to go back More

The service was on time and all the people we talked to were courteous. Everyone was happy to help us and the service was efficient. were courteous. Everyone was happy to help us and the service was efficient. More

Best service around. Very informative on vehicle issues and very courteous and kind. I wouldn't trust my truck to any other place. Thank you Joe Machens service department for all your help. and very courteous and kind. I wouldn't trust my truck to any other place. Thank you Joe Machens service department for all your help. More