Joe Machens Capital City Ford - Service Center

Was able to get job done when I needed it done and the had it in the shop before I left the parking lot and it was ready when I came back to check on it had it in the shop before I left the parking lot and it was ready when I came back to check on it More

Fast and easy oil change service. Offers shuttle service that is great for folks that need to get to work. Thanks again to Capital City Ford. that is great for folks that need to get to work. Thanks again to Capital City Ford. More

When I bought my new Kia Soul everyone was amazing. Not even 2 days later it wouldn’t start, my Dad replaced the battery and a few days after that it wouldn’t start again. I called back to the dealership a even 2 days later it wouldn’t start, my Dad replaced the battery and a few days after that it wouldn’t start again. I called back to the dealership and they not only towed my vehicle for free but they also inspected it and replaced the starter for free. Best service I have ever received, more than thankful. I’m not sure who exactly fixed my car but they would get a 5 star from me regardless. More

After a concern of my Jeep pulling to the left, found out I was only using one side of the brakes. In further inspection found that two different brake pads where used witch caused more issues. The team at I was only using one side of the brakes. In further inspection found that two different brake pads where used witch caused more issues. The team at JMF service dept got my little baby Jeep all fixed and ready to roll! More

They did a great job in getting my family back on the road as soon as possible. The service department was both helpful and friendly. Car works great! Thanks! road as soon as possible. The service department was both helpful and friendly. Car works great! Thanks! More

Pleasant experience in and out on time with no surprises. All of the personel were courteous and helpful.. The waiting area was very clean and had plenty of goodies All of the personel were courteous and helpful.. The waiting area was very clean and had plenty of goodies More

Kayle is very good to work with. Very professiional. Wasn’t able to fix issue because did not have the part and will need to come back tomorrow. Wasn’t able to fix issue because did not have the part and will need to come back tomorrow. More

It was a pleasure to work with Angie. I.ve been getting It was a pleasure to work with Angie. I.ve been getting service there since about 2001, in all that time I've only had one incident I wasn't happy It was a pleasure to work with Angie. I.ve been getting service there since about 2001, in all that time I've only had one incident I wasn't happy with, but was taken care of to my satisfaction, More

Experience with the service department was a five. However, I was told they were taking precautions due to COVID. My courtesy driver did not have a mask on and this was uncomfortable for me. However, I was told they were taking precautions due to COVID. My courtesy driver did not have a mask on and this was uncomfortable for me. More

They seem to have fixed the issues with the car (specifically the front wheel bearing) after having to argue and explain what the issue was despite being told they had checked the noise previously (specifically the front wheel bearing) after having to argue and explain what the issue was despite being told they had checked the noise previously with a stethoscope by the representative, the mechanic however told me he had NOT checked it with a stethoscope, but decided it was the tires. In the end it was the wheel bearing. Have not checked car for leaks from replaced seal. Thanks, Bret More