Joe Machens Capital City Ford - Service Center

Most everyone is very friendly and knowledgeable. I cannot lie I have had a couple of experiences in the past that were questionable. I always bring my vehicles there for maintenance. Good job this las cannot lie I have had a couple of experiences in the past that were questionable. I always bring my vehicles there for maintenance. Good job this last time! More

Taking my car to Capital City Ford was a great experience. They were friendly and I was treated with respect. They got the car right in, and I was kept informed by text message and notified as soo experience. They were friendly and I was treated with respect. They got the car right in, and I was kept informed by text message and notified as soon as it was ready. More

Your techs and service manager identified and fixed a complicated transmission problem fast. Take what you have above our the whole page gets deleted. testing complicated transmission problem fast. Take what you have above our the whole page gets deleted. testing More

Trouble out of state...Machen and service manager helped every step of way. Awesome w go nowhere else...service manager ensured correct work done at out of state dealer and checked to ensure truck running r every step of way. Awesome w go nowhere else...service manager ensured correct work done at out of state dealer and checked to ensure truck running right and no further issues. More

My vehicle was damaged during service, then spent 11 days in their body shop being repaired. I was put in a rental, but couldn't use it the way I needed to use my truck. I lost half a day vacation running in their body shop being repaired. I was put in a rental, but couldn't use it the way I needed to use my truck. I lost half a day vacation running back and forth for something that was their fault. All I got for my trouble was a $10 car wash voucher. More

Great service . Oil change and recall was done. Being my car is 7 yes old. Im in Need of replacing them soon. Thanks Angie researched and will order soon my car is 7 yes old. Im in Need of replacing them soon. Thanks Angie researched and will order soon More

Terrific dealership with the best employees! They are all so helpful, take their time and explain and answer all your questions. Always geel so welcome. so helpful, take their time and explain and answer all your questions. Always geel so welcome. More

Great and speedy service for my oil change. Still using my FordPass rewards points received with my new car. Have had two oil changes and spent $0 out of pocket. my FordPass rewards points received with my new car. Have had two oil changes and spent $0 out of pocket. More

I arrived no appointment, they took my van right in gave me a call when it was ready and that was it, good service, pleasant people. me a call when it was ready and that was it, good service, pleasant people. More

Everybody that helped was great. Great people good experience!! Easy from start to finish. Everything I asked for was taken care of. So far I'm completely satisfied. experience!! Easy from start to finish. Everything I asked for was taken care of. So far I'm completely satisfied. More