Joe Machens Capital City Ford - Service Center

Dustin was great! Went above and beyond to take care of us. If you are ever in need of service work, be sure to ask for him. us. If you are ever in need of service work, be sure to ask for him. More

Excellent on keeping customer informed. Provided car for transportation without hassle even though my vehicle was there a few weeks due to inability to get parts. transportation without hassle even though my vehicle was there a few weeks due to inability to get parts. More

Quick check-in and called right away that vehicle service was complete. Courtesy vehicle was was on time and driver was pleasant. Checkout was smooth. Thanks was complete. Courtesy vehicle was was on time and driver was pleasant. Checkout was smooth. Thanks More

Steve Joplin always goes above and beyond. Everyone in the facility is nice and makes the wait as enjoyable as possible. Great experience that keeps you coming back. the facility is nice and makes the wait as enjoyable as possible. Great experience that keeps you coming back. More

I love the service and honesty. The high price always astounds me, but I keep coming back because of warranty and good service. Free shuttle always helpful too. astounds me, but I keep coming back because of warranty and good service. Free shuttle always helpful too. More

The service Department did a great job with a warranty repair on my truck. Very fast service and great staff helping every step of the way. Definitely recommend to everyone!! repair on my truck. Very fast service and great staff helping every step of the way. Definitely recommend to everyone!! More

They took care of all of my needs and worked diligently with the insurance to get things done thanks to the customer service for all they did with the insurance to get things done thanks to the customer service for all they did More

Dustin was great with working with us and our warranty company. All were very friendly. We will go back for all future maintenance needs and will tell our friends. company. All were very friendly. We will go back for all future maintenance needs and will tell our friends. More

Very happy with service department, phone call to Angie to schedule, Arkeem took care of check in, work finished in timely manner and check out was very quick. They even brought my car to the checkout area to schedule, Arkeem took care of check in, work finished in timely manner and check out was very quick. They even brought my car to the checkout area-thanks More

Overall this was a good service. I called to make an appointment because my father in law had an appointment. We were 25 minutes late. appointment because my father in law had an appointment. We were 25 minutes late. More