Joe Machens Capital City Ford - Service Center

good job in fixing the problem We have been going to this dealership for 20 years. buying new and used cars. they have taken care of most of our services to our vehicles. We have been going to this dealership for 20 years. buying new and used cars. they have taken care of most of our services to our vehicles. More

They are very helpful and get job done right. I done most of the maintenance on two of my vehicles with you. Also I like the coffee and soda for the customers most of the maintenance on two of my vehicles with you. Also I like the coffee and soda for the customers More

Quick and efficient and friendly. not being able to make an appointment always makes me a little nervous, but this time was perfect and I was in and out an appointment always makes me a little nervous, but this time was perfect and I was in and out More

EXPERIENCE WAS A GOOD ONE I HAD AN EMPLOYEE OF YOUR COMPANY PICK THE CAR UP AND TAKE IT IN FOR SERVICE, WHICH IS VERY HELPFUL TO ME. I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE I HAD AN EMPLOYEE OF YOUR COMPANY PICK THE CAR UP AND TAKE IT IN FOR SERVICE, WHICH IS VERY HELPFUL TO ME. I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE I HAVE GOTTEN. More

Service was very quick. I arrived right at my appointment time. I was immediately taken inside and the service department took over. I was expecting to have to wait at least I arrived right at my appointment time. I was immediately taken inside and the service department took over. I was expecting to have to wait at least a couple hours, because the notice letter said it could be as much as four. In less than 45 minutes I was headed home. Thanks. More

Awesome Place Best Waiting area I have ever been in and I travel all over the country working. Best service and a great atmosphere and people by far. Best Waiting area I have ever been in and I travel all over the country working. Best service and a great atmosphere and people by far. More

They helped me the other day with the recall that my car had and I also had to have them look and see if the could tell me how much it would cost to get some of the trim replaced from it braking due to the had and I also had to have them look and see if the could tell me how much it would cost to get some of the trim replaced from it braking due to the snow on the road I would take my car back to them I worked the day I took it down took it down there and they gave me a ride to work and they asked where I worked and I told them and they said we will deliver your car to you at work they were really helpful thas t day if you need service done at ford roll in there and speak with Steve Joplin he will help you put the rest he can. More

My windshield wiper broke during a rain shower and I called Machens and they were able to get me in immediately to fix my windshield wiper fast and provided excellent service. Thank you Machens! called Machens and they were able to get me in immediately to fix my windshield wiper fast and provided excellent service. Thank you Machens! More

Walked in without appointment and service advisor said OK. The waiting area was clean and had coffee drinks and snacks. They got the service done quickly. OK. The waiting area was clean and had coffee drinks and snacks. They got the service done quickly. More

Prompt courteous thorough and in a convenient and Central location. She was knowledgible. She was courteous and she was thurough. That is all I’ve got location. She was knowledgible. She was courteous and she was thurough. That is all I’ve got More