Joe Machens Capital City Ford - Service Center

Service was good. Good customer care. A b c d More

A/C not cooling, check out ok, still not cooling, More

It is convenient and you have always done a good job for me! me! More

Very thorough! Very friendly! Only thing is long wait time. time. More

Great dealership. New hire slow to respond resulting in delay delay More

Service tech Angie very helpful and explained service and how it would be resolved and how it would be resolved More

I had to get my truck towed up there and eric tried to get me in that day but needed to be looked at futher so eric got me in when he could. He was very good at communicating with me and they was able to get me in that day but needed to be looked at futher so eric got me in when he could. He was very good at communicating with me and they was able to find the problem after the shop that put the engine in couldn't find the problem. Eric explained what the issue was and did everything he could to help me More

Angie in service is the best! We appreciate her help!!! More

Good. However, what is the point in having an app that makes appointments if the appointments don’t come through makes appointments if the appointments don’t come through More

Your salesperson Mr Thomas over charged me for this Lemon of a 🚗and the proof is it is always in the shop. I'm sure your service people do their best to fix it, but this vehicle is always in the shop. Thus of a 🚗and the proof is it is always in the shop. I'm sure your service people do their best to fix it, but this vehicle is always in the shop. Thus (LEMON) is not an easy disposal term for this vehicle. Please respond as I'm very interested in your reply. Thanks in advance, a very unhappy customer. More