Joe Machens Capital City Ford - Service Center

Great Customer Service Came in for Oil Change. It was extremely busy so there was going to be a wait. They called a shuttle to take me anywhere I needed to go while I waited Came in for Oil Change. It was extremely busy so there was going to be a wait. They called a shuttle to take me anywhere I needed to go while I waited. Was a great experience More

Transmission recall The employees are friendly and helpful. I have always been satisfied with their service, they get you in and out in a timely manner. I do recommend Fo The employees are friendly and helpful. I have always been satisfied with their service, they get you in and out in a timely manner. I do recommend Ford to friends. More

Service excellence Personnel were very friendly, helpful and efficient, and the Quick Lane service is very convenient. The lounge offers nice features, drinks, snacks, Personnel were very friendly, helpful and efficient, and the Quick Lane service is very convenient. The lounge offers nice features, drinks, snacks, etc. The complimentary multi-point inspection with an oil change is a great service. More

Thorough service and friendly staff The staff here is always kind and friendly. They work efficiently to provide a great service at an affordable price. I only go here for service. The staff here is always kind and friendly. They work efficiently to provide a great service at an affordable price. I only go here for service. More

Knowledgeable and helpful staff I use this location for my tire service (purchasing new and tire rotation). We always deal with Angie, who is knowledgeable and helpful. Just be prepa I use this location for my tire service (purchasing new and tire rotation). We always deal with Angie, who is knowledgeable and helpful. Just be prepared to wait a while if you don't leave your vehicle. Busy place. More

Great Service I always have my oil hanged at the dealership, dropped my car off in the morning and it was done in a couple of hours. Appreciate the messaging from A I always have my oil hanged at the dealership, dropped my car off in the morning and it was done in a couple of hours. Appreciate the messaging from Angie. More

Excellent Joe Machens Capital City Ford always does a great job. Steven is always Professional and courteous. My vehicle was ready on time. Thank you for alwa Joe Machens Capital City Ford always does a great job. Steven is always Professional and courteous. My vehicle was ready on time. Thank you for always being there when needed. More

Regular oil change Good service for the money. Fast and friendly, clean, and many ammenities for customers waiting for service. Would definitely recommend this service Good service for the money. Fast and friendly, clean, and many ammenities for customers waiting for service. Would definitely recommend this service center to others. More

Airbag replacement,about 1hr wait. Excepted a car to use while my truck was being fixed. We had other people we needed to go see while our truck was being fixed. Excepted a car to use while my truck was being fixed. We had other people we needed to go see while our truck was being fixed. More