Joe Machens Ford Lincoln

Good deal We went in just to look and traded two cars for two newer cars. I had talked to Brandon the night before and explained our needs and he had 4 cars rea We went in just to look and traded two cars for two newer cars. I had talked to Brandon the night before and explained our needs and he had 4 cars ready to test drive the next day. My only problem was the waiting. We were there at 830 and didn't leave until nearly 3 (with no lunch). Mostly we were waiting for the finance person to be available. More

Acura MDX Travis was easy to work with and very responsive to questions. Gene and Travis stayed late to accommodate my travel to their dealership and my purchas Travis was easy to work with and very responsive to questions. Gene and Travis stayed late to accommodate my travel to their dealership and my purchase. Mack was very friendly and made us feel welcome. More

Awesome!!!! Very professional. Fast courteous service. Excellent quality vehicles. All of my questions were answered to satisfaction. They took the time to find t Very professional. Fast courteous service. Excellent quality vehicles. All of my questions were answered to satisfaction. They took the time to find the exact vehicle I wanted. More

Awesome Sales Rep! ! Dan Mahurin! Young, but excellent customer service. I and my wife will come back to see Dan and we will send our friends to see him also. Fantast ! Dan Mahurin! Young, but excellent customer service. I and my wife will come back to see Dan and we will send our friends to see him also. Fantastic experience Dan!! Thank you. More

Enjoyable Buying Experience My wife and I were greeted by Kevin Towns, a very knowledgable sales consultant who guided us through the many options available to us in selecting th My wife and I were greeted by Kevin Towns, a very knowledgable sales consultant who guided us through the many options available to us in selecting the type of vehicle that would best fit our needs and price range. I was very impressed with Kevins attention to detail and in particular the recommendations he made that helped us choose the perfect vehicle. We are extremely pleased with our buying experience. More

Great Dealer Mark Dietzel Mark Dietzel helped me out in my time of need when I needed car. I'm thankful to have such a person who has passion for selling cars and mean it while Mark Dietzel helped me out in my time of need when I needed car. I'm thankful to have such a person who has passion for selling cars and mean it while making the sell. I recommend him to anyone who is serious about owning a car that best suits your needs. More

Wonderful relaxing. J.J. Romines was a great guy he took special care with the needs that we needed at the time. We are great we meet him and he was very on top of the cu J.J. Romines was a great guy he took special care with the needs that we needed at the time. We are great we meet him and he was very on top of the customer's needs thank you. More

Best for sales and service I have been purchasing cars from Machens for over 31 years. Why? They always provide outstanding experiences in sales and service. This time it was I have been purchasing cars from Machens for over 31 years. Why? They always provide outstanding experiences in sales and service. This time it was Kevin Towns in sales, Steve Beck in finance and Chris Early in service. Terry Sells goes out of his way to make the buying experience painless. Thanks you all!! John and Barbara Willenberg More

Ryan Longenecker GREAT SALESPERSON I had a very enjoyable experience working with Ryan. No pressure. Excellent service above and beyond. I was very happy to have him working with me I had a very enjoyable experience working with Ryan. No pressure. Excellent service above and beyond. I was very happy to have him working with me on all the details about the new vehicle. The next day while bringing my trade in information, he helped me again with questions. Great person to do business with . More

Doug Mooney & Staff can make your WORST day the BEST One!!! I hit a DEER with my Minivan and the ins. co. Totaled it out I was not prepared for this at all, mentally or financially. I loved my little minivan!! I hit a DEER with my Minivan and the ins. co. Totaled it out I was not prepared for this at all, mentally or financially. I loved my little minivan!! I found the same minivan on the internet with less miles and a upgrade on the interior. Inquired via e-mail and within minutes had a reply and a phone call. I believe her name Tracy very nice & she was able to answer all my questions and I told her I still had to deal with my Ins. Co. and she even had some suggestions for that which was VERY helpful!!! So when I finally got a way to get to Joe Machens Ford. I was introduced to Doug Mooney and proceeded to tell him what had happened and why I was there, he went to get the keys and someone was already out driving it and making a deal on it ? !! Another disappointment!!! And after cursing my Ins. Co. again Doug proceeded to see what else was available that Might Suite me. Notice I said suite me because not just anything would do, I have very specific demands when it comes down to what I am driving in a minivan and the price was a big Leap also because, of course the Ins. Co. only thinks your vehicle is worth what you think it is when you are paying the premiums. Hit a Deer and the whole thing changes!! So we looked at this and that drove this and that but, nothing was saying this is for ME - ?!! Then when he was about out of options he found something that had not even been added to the inventory yet ;-) over at one of the other branches it sounded interesting so we went over there the only thing that had been done was a bath it was parked in the shop and it was past closing time for the shop workers!! So there was no way I was getting to drive it that day but!!!! That was OK I LIKED IT!! You can say it was like a Little Lost Puppy saying PLEASE take me home or whatever you want LOL!!! I knew it was the one for me!! So next was price ? could I afford it well guess what they made me a DEAL I could not turn down and now it is mine!!! ? and his name is SAM and I believe we will be together for a LONG Time despite the DEER!!! Thank you Doug Mooney, Charlie Brown & Tracy Overstreet and everyone else for all of your efforts!!! You all made a BAD Day a GREAT Day!!! ? ? Anita Hopper St.James, MO More