Joe Machens Ford

Machens Sales Experience My wife and I have bought over 10 vehicles from Ryan. He was fair, and extremely knowledgeable about the vehicles and provided great service. Many o My wife and I have bought over 10 vehicles from Ryan. He was fair, and extremely knowledgeable about the vehicles and provided great service. Many of our friends have foreign cars and we can’t understand why. We have never had a bad vehicle or experience with the dealership or Ryan. We would and have recommended Ryan and Machens to many people and will continue to do so. More

Excellent staff We have worked with Jerry for years and Marc was great he very hard to save us money we were treated great Jerry helped move our plates to new car We have worked with Jerry for years and Marc was great he very hard to save us money we were treated great Jerry helped move our plates to new car More

Purchasing experiences Doug is an excellent representative of Ford and sold me my last 2 vehicles. He ensures I am pleased as a customer and when something goes wrong he tak Doug is an excellent representative of Ford and sold me my last 2 vehicles. He ensures I am pleased as a customer and when something goes wrong he takes care of it! Thanks also to the Business Manager, Mr. Weiner for resolving an issue promptly and was pleased with the way it was resolved, I think highly of this dealership. More

F150 not Inspected well I bought a F150 2 years old with 32,000 miles. It went through an inspection by the dealership. The 4 wheel drive had a vacuum line that was damaged I bought a F150 2 years old with 32,000 miles. It went through an inspection by the dealership. The 4 wheel drive had a vacuum line that was damaged due to an impact and a rodent chewed through some wiring that is causing the check engine light to come on. These issues should have been noticed on the inspection prior to putting the truck up for sale. I emailed the Sales person I bought it from and did not receive a response. More

More like 10 stars! Everyone that was involved went above and beyond to help me! Jason knew exactly what car i wanted and was very quick with his communication during th Everyone that was involved went above and beyond to help me! Jason knew exactly what car i wanted and was very quick with his communication during the process. Gene, back in finance was quick, explained all options with professionalism and was very fun to deal with. Kerry and Jeffrey were also very professional, attentive to what i wanted and helped made it happen. This is my 4th car that i have bought from the Ford Vandiver location and i will be back every time! I can't say enough about these guys/gals at the Ford Vandiver location. More

good business The biggest inventory around Missouri and sales staff seems nice ,would be beter if they treated you like a family member and not a customer but ok an The biggest inventory around Missouri and sales staff seems nice ,would be beter if they treated you like a family member and not a customer but ok anyways More

A great product, knowledgeable staff We got just the right car for us with Mack’s knowledgeable assistance. The purchasing process was stress free and efficient. We highly recommend th We got just the right car for us with Mack’s knowledgeable assistance. The purchasing process was stress free and efficient. We highly recommend the Joe Machens dealership. More