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Joe Machens Ford

Columbia, MO

4.9
1,129 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
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1911 W Worley St

Columbia, MO

65203

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Showing 1,129 reviews

September 18, 2014

Amazing!! I went to Joe Machens just to look at the vehicles and prices. Don Wilson was soo much help! I ended up buying a car! I never once felt like he was tr More

by Melissablumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2014 -

Joe Machens Ford responded

Thank you for your review Melissa. I apologize that your experience during finance was not satisfactory. I will pass along your note to management for review. I'm so glad Don could provide an excellent car-buying experience for you. We hope you enjoy your new car and come back to see us in the future.

September 17, 2014

Mustang After getting rear-ended on the highway a few weeks earlier (which resulted in my car being totaled) I strolled in to Joe Machens Ford Lincoln in sear More

by lcrouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brown
Sep 18, 2014 -

Joe Machens Ford responded

What a fun new car! I'm so glad Don could help you find exactly what you were looking for in a new vehicle. Enjoy!

September 17, 2014

New Car Purchase This is my 2nd time going on line at Joe Machens and finding the car I wanted. Darin Turner was great sent in a request about a Escape and within 10 More

by J. Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Turner, John Brown
Sep 18, 2014 -

Joe Machens Ford responded

Thank you for your kind review about our dealership and Darin. We appreciate your business and hope to earn it again in the future. Enjoy your new Escape!

September 16, 2014

Awesome I never thought I'd be happy about purchasing a car, but I was wrong. This is the best dealership I have ever purchased a car thru. We got an amazing More

by Mistymargarete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : C C
Sep 17, 2014 -

Joe Machens Ford responded

Thank you for your review of our dealership. We appreciate your business and I'm glad you had such a great experience with Mack and our team. Enjoy your new car!

September 16, 2014

Faster, easier, and saved more I was prepared to spend a lot time time and effort on this purchase. I did my homework, knew the exact car I wanted, and how much I was willing to pay More

by cranberries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis
Sep 17, 2014 -

Joe Machens Ford responded

Thank you so much for letting us earn your business - especially being an hour and a half away! I'm glad Brad could make your experience quick and easy. It sounds like he went above and beyond to make sure you got a great deal. We hope to see you again in the future - enjoy the new car!

September 14, 2014

Lincoln MKC I am very pleased with my new car. All the staff were patient, helpful and very friendly. My husband and I have purchased 8-10 vehicles from Joe M More

by sklwhitley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Mulnix
Sep 15, 2014 -

Joe Machens Ford responded

Thank you for your review! We appreciate your continued business with us. Enjoy your new vehicle.

September 10, 2014

Fantastic Experience We worked with Tate Robb and Marc Weiner. They were both very professional and wanted to be sure we were getting exactly what we wanted at a price we More

by Susan Ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tate Robb & Marc weiner, Tate Robb
Sep 11, 2014 -

Joe Machens Ford responded

Thank you for your review Susan! I'm so glad Tate and Marc could provide an excellent experience for you. Enjoy your new vehicle.

September 09, 2014

Great shopping experience I got a brand new Ford Escape. Mack is super patient to show me all the models they have and Russ is a great man who helps me a lot on financing my ca More

by DTY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 09, 2014

Really appreciate the help My salesman Mack showed me around and help me select the car, And Russ helped me a lot on my finance because there is a little problem with my job ver More

by DTY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2014 -

Joe Machens Ford responded

Thank you for taking the time to review our dealership. I'm glad Mack and Russ could provide you with an excellent car buying experience. We hope to see you again!

September 09, 2014

Good deal, good people Got a decent off-season price and were even willing to work with me on the price of my trade in. Dealer has a great stock on site as well. Thanks! More

by Omega6745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Grant Stephens
Sep 10, 2014 -

Joe Machens Ford responded

Thank you for your review of our dealership. I'm glad we could provide you with a positive car-buying experience. We look forward to earning your business again in the future.

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