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Joe Machens Hyundai
Columbia, MO
620 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 620 reviews
January 28, 2024
Phil is the epitome of dirt bag car dealers. He was rude, dismissive and had absolutely no idea what he was talking about. Run away as fast as you can. He was rude, dismissive and had absolutely no idea what he was talking about. Run away as fast as you can. More
by kenny
Employees Worked With
Helpful December 27, 2023
The best experience I’ve ever had at a car dealership! Rafael was so amazing! He explained everything beautifully, he found the car I was looking for and got me an amazing deal on it! I will definitely be Rafael was so amazing! He explained everything beautifully, he found the car I was looking for and got me an amazing deal on it! I will definitely be letting people know where to go if they ever need a car! Thank you Rafael! More
by Carolyn M
Employees Worked With
October 30, 2023
Do not trust Joe Machens Hyundai ! I recently bought 2012 honda accord from there. They said everything was fine while I was having the deal. But within an hour of delivery time, I fou I recently bought 2012 honda accord from there. They said everything was fine while I was having the deal. But within an hour of delivery time, I found the engine light on! Immediately I let them know. It looked like the code was omitted and left it for sale. At first, they said I should inspect it again from Columbia honda on my cost and let them know and they would try to resolve the matter. After inspecting they say I should be liable for fixing this. It's funny and dishonest behavior of the brand like Joe Machens. After this experience, I will never ever have any deal with Joe Machens. More
by Rana Das
Employees Worked With
March 01, 2023
Sold me a vehicle with things broken, was told they’d look at covering anything Volkswagen wouldn’t cover but now they won’t cover the cost. Very bad experience, absolutely wouldn’t shop here. look at covering anything Volkswagen wouldn’t cover but now they won’t cover the cost. Very bad experience, absolutely wouldn’t shop here. More
by kai6793
Employees Worked With
Kali
January 07, 2023
The deal I got from Machens Hyundai was far superior than the ones in the Kansas City area. I highly recommend if you live in the Kansas City area, contact Machens Hyundai 1st. I have been in the car busines the ones in the Kansas City area. I highly recommend if you live in the Kansas City area, contact Machens Hyundai 1st. I have been in the car business for 29 years, Machens was transparent, and extremely competitive to get my business. They put in the effort to make sure you're satisfied with doing business with them. More
by Philip Rhein
Employees Worked With
Doni Whittier
December 11, 2022
After visiting dozens of car dealers in Missouri and Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience w Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience with the sales department, management, and service department over the past several months. They take a no-nonsense, straightforward approach to selling and servicing cars, and they are experts at what they do. More
by Moonspinner
October 04, 2022
They were amazing. However my car was traded from a *sister* dealership, and the Joe machens Hyundai made sure the inspection was done. It wasnt by the sister site. The However my car was traded from a *sister* dealership, and the Joe machens Hyundai made sure the inspection was done. It wasnt by the sister site. They made sure I got my care, free repair and a full tank of gas to get the repair within two weeks so I can register my new car. Love them. Hate their partners. More
by Nooooooooooooooooooope
Employees Worked With
Trey, Jeff McLaughlin
June 28, 2022
Been waiting for them to get back to me said they would once the was serviced that's been nearly 2 weeks I'm looking at something else this weekend from another dealer once the was serviced that's been nearly 2 weeks I'm looking at something else this weekend from another dealer More
by ralphcrem
Employees Worked With
mandy
December 04, 2021
Was sold a vehicle with a bad motor. Never contacted by gm for resolution but avoided. Credit was impacted and I lost time and money as this went on for a yr with no resolve. Had to trade broken vehicle an gm for resolution but avoided. Credit was impacted and I lost time and money as this went on for a yr with no resolve. Had to trade broken vehicle and take a loss. HORRIBLE customer service from the GM. BUYERS BEWARE! More
by kristiewithak
Employees Worked With
Joe
July 30, 2020
Bought a car from them long distance I wanted an new 2020 Elantra GT N-line in blue and located about 20 in the entire U.S. This dealership's advertised price was already the lowest. I I wanted an new 2020 Elantra GT N-line in blue and located about 20 in the entire U.S. This dealership's advertised price was already the lowest. I talked to Jeff McLaughlin and asked him for the best price, no haggling, as I was going to call many dealers. He gave me a price that was even better than advertised. When I told him I lived in Florida, he said he was experienced with out-of-state sales. I started calling all the other dealerships with this car and strangely, many of the salesmen were reluctant to deal with me once they found out I didn't live nearby. Those that were willing to talk still couldn't match the price I got. Once I agreed to the purchase, I was sent a Fedex package with all the forms to be filled that was then overnighted back. My loan was approved and I picked a shipping company and they coordinated with Jeff when they would pick up the car. The car was delivered a week later with no problems. More
by Steve in Florida
Employees Worked With
Joshua Coy, Jeff McLaughlin
