Joe Machens Hyundai

My Genesis Coupe's Second Home It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I am always made to feel special. The shop listens to my concerns and my ideas as well. I have never been treated as a person who did not know their vehicle. It doesn't matter if my problem is much needed service or simply a rattle that I cannot stand any longer, it is given the same priority and attention. In other words, there is no service too small to have their top attention. My Genesis Coupe (the NinjaShark) loves to visit Machens Hyundai, it feels safe and knows it is in good hands. Chris worked hard to make sure my deal on new tires was fantastic! More

Always amazing! They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go anywhere else. Always recommend to family and friends. More

Good on all counts Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle servi Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle service. More

Average experience. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. More

Pleasant and friendly dealer service staff I enjoyed a donut and coffee and used the shuttle service to get to an appointment. Friendly driver for shuttle. Andrew in service went beyond my expe I enjoyed a donut and coffee and used the shuttle service to get to an appointment. Friendly driver for shuttle. Andrew in service went beyond my expectations in making my experience a positive one. See you again for next oil change More

New Tires w/ Alignment & Balance Because my husband scheduled the appointment for installing new tires- yea, on sale! - on the Thursday before Memorial Day weekend, of course they we Because my husband scheduled the appointment for installing new tires- yea, on sale! - on the Thursday before Memorial Day weekend, of course they were realllllly busy. We settled into a room just outside the service area that also had television. It was a great place for the preschooler and mom to settle into as well with the PBS kids program schedule. The area was clean, close to restrooms, vending machines in the lobby area, beverages, etc. The preshooler asked his mom if the floor was glass - it was that clean. As soon as I saw all of the other patrons, I knew we would have a longer wait. My service rep came back near the end to explain that the tech had difficulty with the alignment; we live in a small town that has had street work going in our every direction for a year or more -- my "baby" was really out of alignment as a result. The form/diagram proved it. Apparently, they checked my "baby" for a few other things and noted an item to be checked again at my next oil change but also noted that it is not a dangerous thing at the moment. Of course I am returning my "baby" for scheduled maintenance at Machens Hyundai to keep her running and me informed. More

Loss of power steering Professional personal and compassionate service. Compassionate may be an odd description. This service was necessary and expensive. Tyler Schrimpf li Professional personal and compassionate service. Compassionate may be an odd description. This service was necessary and expensive. Tyler Schrimpf listened and answered all questions. No hard sell. Provided updates as to the completion. He was a pleasure to work with and also gave credit to his mechanics. My Elantra Touring drives beautifully. More

Great service on an older car My wife’s much loved XG350 needs a bit more attention these days and the service department at Joe Machens Hyundai is great. Recently we had to have r My wife’s much loved XG350 needs a bit more attention these days and the service department at Joe Machens Hyundai is great. Recently we had to have rear struts replaced and the experience was great! More

Service Always looking for recent recalls that need to be done as well needed services to keep my car running well. Always give me a quote for costs of repair Always looking for recent recalls that need to be done as well needed services to keep my car running well. Always give me a quote for costs of repairs More