Joe Machens Hyundai

Courteous, Professional & Honest I went in for an oil change on my 2013 Sonata. I asked the gentleman who sold me the Sonata, Alex, if they had any Velosters in stock with the turbo I went in for an oil change on my 2013 Sonata. I asked the gentleman who sold me the Sonata, Alex, if they had any Velosters in stock with the turbo trim in a color I liked. We looked at their inventory, test drove the Veloster, and I had a blast! My wife hates filling out paperwork and waiting, so Alex let me work with him to get all the numbers hammered out before I went to pick up my wife. After she had a chance to drive the car, she was sold! We went over the number together and both agreed that it was worth the extra monthly payment to have something sporty and fun to drive. Alex is a fantastic salesman and was honest with me about costs the entire time, and the finance manager Terrance got us squared away with a bit of extra peace of mind warranty coverage for not much more; which is a good thing because I ran over a nail driving through downtown on my way to work this morning!! These guys aren't going to pull a fast one on you, and they aren't going to tell you they can get you in a car for X and then tell you you're gonna pay Y; they do what they say they will, and they do it with a smile on their face and with a sense of urgency. More

Zack Lemen Very good guy helped me the best he could. Inside and outside the dealership. Will be back to do business with him again. Everyone I came into contac Very good guy helped me the best he could. Inside and outside the dealership. Will be back to do business with him again. Everyone I came into contact with was very respectful. More

great service i truly enjoyed buying my Hyundai Sonata and I love my vehicle!! Dan really helped me and made sure I was in the car that fit my needs and satisfactio i truly enjoyed buying my Hyundai Sonata and I love my vehicle!! Dan really helped me and made sure I was in the car that fit my needs and satisfaction! More

My yearly oil change and service checkup. Needed a one year oil change and check up on our 2015 Hyundia, Elantra, that we bought in 2014. We like the Service Department and all the help that Needed a one year oil change and check up on our 2015 Hyundia, Elantra, that we bought in 2014. We like the Service Department and all the help that they show you during your wait. We Thank You all for what you have done to help us and then the call to let us know you are thinking about us. Thank You. More

Great I buy my car from Joe Machens Volkswagen great customer service great aegent his name was Jonny and the guy from the finance his name was Jarry. I buy my car from Joe Machens Volkswagen great customer service great aegent his name was Jonny and the guy from the finance his name was Jarry. More

Pleased with experience. Staff was very friendly and accommodating. Car was clean inside and out. Worked with us on financing. We will be repeat customers of Machen's Hyundai Staff was very friendly and accommodating. Car was clean inside and out. Worked with us on financing. We will be repeat customers of Machen's Hyundai. More

Highly Recommended Exemplary service with a highly personalized touch that makes it a pleasure to do business with. Particularly appreciate the detailed explanation of Exemplary service with a highly personalized touch that makes it a pleasure to do business with. Particularly appreciate the detailed explanation of work and the care taken by service managers to see that only necessary procedures are performed. More

Finally Purchased Sonata on December 31, 2014 and part of the sales was a factory remote start, Hyundai is NOT making the 2015 factory start for the keyed Son Purchased Sonata on December 31, 2014 and part of the sales was a factory remote start, Hyundai is NOT making the 2015 factory start for the keyed Sonata. This Dealership kept their promise!!! They paid for an after market remote start and even gave me a loaner for almost 24 hours while the remote was being put in my Sonata by an "outside" source! The ONLY issue is .... After my free one time oil change and me paying for my tires being rotated, they did a horrible job cleaning/detailing my new car that I just had serviced there. Dust still on dash, mats still had mud and stuff on them and mud still on back out side of auto. I did not complain, I was just happy to get my remote, oil changed and tires rotated. Overall They were very busy and took time to take care of me. Finally Happy with the remote start!!! Good job Travis and crew!!! Thanks!! More

Not a bad experience, not a great experience The service department is very friendly/professional/helpful. I will bring the vehicle back to this dealership for servicing. The sales department The service department is very friendly/professional/helpful. I will bring the vehicle back to this dealership for servicing. The sales department is typical; They'll go back and forth and back and forth with low-ball prices, which is tiring. If Kansas City/St. Louis was closer I would have investigated a dealership there. More

WAS OK Exp IT'S WAS A GREAT EXP AT THE DEALERSHIP MIKE LOTTES @ RYAN DOUGHERTY WAS GREAT HELP AND I WOULD GO BACK WHEN I NEED A DIFF VEL IT'S WAS A GREAT EXP AT THE DEALERSHIP MIKE LOTTES @ RYAN DOUGHERTY WAS GREAT HELP AND I WOULD GO BACK WHEN I NEED A DIFF VEL More