Joe Machens Hyundai
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Employees were very helpful, kind, and informative, and all employees did their best to help me feel comfortable with my first car purchase. All of my questions were answered thoroughly. Overall experien all employees did their best to help me feel comfortable with my first car purchase. All of my questions were answered thoroughly. Overall experience was very positive. I am very happy with my purchase was given a fair deal on a lease of a new car. I would recommend prospective hyundai shoppers to visit Machens and ask for Jason in sales. More
I took my daily driver into Machen's Hyundai to trade it in for a newer, more reliable car. The sales staff was extremely helpful in finding a car that suited both my needs and finances. I received a fair t in for a newer, more reliable car. The sales staff was extremely helpful in finding a car that suited both my needs and finances. I received a fair trade-in value and the finance dept. made sure that I got the best financing on the new car. More
I don't know much about cars, but I was treated with respect and given the information I needed to make a sound decision about purchasing my vehicle. I will recommend this dealership to my lady friends respect and given the information I needed to make a sound decision about purchasing my vehicle. I will recommend this dealership to my lady friends who want an honest reliable place to purchase a vehicle. Many thanks to Jason and Wes for making this experience a great one. I absolutely love my new Sonata and I look forward to working with Jason and Wes the next time I am ready to purchase a car. More
The visit to Machens Hyundai was better than expected....Jason Shaffar was courteous, knowledgeable and went out of his way to make sure that my husband and I were treated with respect and that expected....Jason Shaffar was courteous, knowledgeable and went out of his way to make sure that my husband and I were treated with respect and that we were in and out in a timely way as we were there with our new born baby. If you are looking for a Hyundai make sure to contact Jason Shaffar you will be glad that you did. Jason and Machens have our highest recommendation! More
It has been quite some time since I purchased a new vehicle, but felt it was necessary since it was becoming increasingly more difficult for my husband and I to get up into our SUV. After checking out vehicle, but felt it was necessary since it was becoming increasingly more difficult for my husband and I to get up into our SUV. After checking out several different vehicles, my husband and I decided we liked the Hyundai Tucson. From the moment we stepped onto the lot at Joe Machens Hyundai, we felt like we were important. It wasn't just get us in, make the sale, and move on to the next one. We were given all the time we needed to make our decision and all of our questions were answered by either Bryant or Jason. I will most definitely recommend this dealership to any of my relatives or friends. If you want to work with someone that is concerned with your needs, then go to Joe Machens Hyundai. I know if I ever need another vehicle, I will. More
I would definitely recommend buying your next vehicle from Joe Machens Hyundai I was a great experience and the even delivered my new Genesis to my front door Price was great and customer service was 2 from Joe Machens Hyundai I was a great experience and the even delivered my new Genesis to my front door Price was great and customer service was 2nd to none Thanks again More
I don't usually write reviews but I was extremely pleased with my experience at this store a couple of weeks ago, so I decided I should spread the word. I was looking for something new that would get better with my experience at this store a couple of weeks ago, so I decided I should spread the word. I was looking for something new that would get better gas mileage than my SUV at the time but would have enough room for my family including two young children. From the moment I set foot in the store, I felt it was all about me: What car I wanted that would work best, what color, what price range, what extras - it was up to me to choose the car that I wanted and would love, with Scott and Jason's guidance along the way. I was interested in both a Tuscon and a Sonata, but was leaning more towards the Sonata because I am a fan of sporty cars. Scott was very helpful in telling me what options were available and educating me about the features of the car (and some cool features they were!). Of course with two kids my family is on a limited budget, so we decided that it would be better for us to lease instead of buy. Jason took the time to work out what would fit our family financially, and helped ease our minds when making the big decision of getting a different car. I am pleased to say that we are the proud owners of a 2012 Sonata now and it couldn't be better! The MPG is great and I love the sporty little thing! I have told all of my friends about my experience and what great cars they have available. I would highly recommend the guys at Joe Machens Hyundai in Columbia if you want it to be all about you - from beginning to end when you leave with your new car! More
1. Lying to customer said the condition of the car was "new". (There was damages under the bumper and high miles for new car) 2. Forced customer to signed the "extra protection contract" not explaining t "new". (There was damages under the bumper and high miles for new car) 2. Forced customer to signed the "extra protection contract" not explaining to us that it was optional. 3. Promised to give us $300 free gas car but did even receive it even after I got the car. 4. The Sales and Finance Managter did not approach us professionally they were unfriendly, unprofessional, untruthful. 5. Playing games on the total amount on contract. 6. Selling our trade-in car on thebe website but did not finish the trade-in paper work with the finance company. 7. Attempted to contact them about the situation but they pushed us over. No answer and when we called we were ignored or put on hold 8. Told us we were getting free oil changes but like the gas card we are still waiting. 9. Told us the only option to get this car is "buying".( tried to lease this car) More
This was our second Hyundai purchase ( first one was This was our second Hyundai purchase ( first one was preowned not from Hyundai dealer) Wanted a new one this time . Upon entering the dealership we m This was our second Hyundai purchase ( first one was preowned not from Hyundai dealer) Wanted a new one this time . Upon entering the dealership we met our sales Marjorie Beam, she was very friendly, knowlegable, and was not a typical car salesperson at well. She listened to what we wanted and worked very hard to find us 2 vehicles that fit our needs. Marjorie , and Mike hope I got his name right (sales manager} worked with us to come up with a deal for us on Monday night that fit our requirements. Once we agreed on a price the rest went quickly and smoothly and we picked up our new Veracruz the next day. friendly people and they worked hard to get us a great deal and a very good price satisfied customers More
The dealership lied to get us in there, then insulted me. They did not even want to give me blue book value on my trade in. Have made several trips in there at their request to give them infornmation that They did not even want to give me blue book value on my trade in. Have made several trips in there at their request to give them infornmation that they did not get when they sold us the car. Then they lie to finance company saying we have never provided them any information. I love my car but will NEVER go back to this dealership or any other dealership owned by Machens. More