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Joe Machens Hyundai - Service Center

Columbia, MO

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153 Reviews

153 Reviews of Joe Machens Hyundai - Service Center

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January 12, 2016

Santa Fe break down My Santa Fe suffered a major computer failure on I-70 thirty miles east of KC in the recent ice storm. I got a tow to Joe Machens in Columbia and cal More

by Santafe14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Jan 12, 2016 -

Joe Machens Hyundai responded

We're so glad we could help turn a negative situation into a positive one! Thank you for sharing your feedback with us.

January 11, 2016

service dept very friendly and informative. i wish i could remember the name of the serviceman who helped me as i arrived to have my 2001 Elantra with 204,000+ miles serviced who took the time t More

by rickg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not positive from picture if this was the employee, Travis Backers
Jan 11, 2016 -

Joe Machens Hyundai responded

Thank you for letting us know! We are glad you're pleased with your service.

January 06, 2016

work on 2015 Hybrid sonata very professional. very good work, freindly and the wait was not that long. I thought it would be longer since they had to undercoat it. More

by mpjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Jan 11, 2016 -

Joe Machens Hyundai responded

Thank you for your feedback! We're glad you're pleased.

January 03, 2016

Great Service from George Pannell Rcent replacement of inner fender panel and oil change was handled courtesly with great service for me . Appreciate so much George Pannell's openeness More

by rbell15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Jan 05, 2016 -

Joe Machens Hyundai responded

Thank you for your feedback! We are so pleased to read that you have been satisfied with your experiences with us.

December 13, 2015

Always great service I always get great service at Hyundai. Last trip in with 74,000 miles on my car I expected to have to pay for the repair, but it was covered under wa More

by 2012 SanteFe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Backers
Dec 22, 2015 -

Joe Machens Hyundai responded

Thank you for your kind words. We are so pleased you're happy with your service. Thank you!

December 06, 2015

oil change Oil change and tire rotation, also had my air and cabin filters changed out as well. But I was receive great service no matter what my visit is for :) More

by wlms2792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Earl, Travis Backers
Dec 22, 2015 -

Joe Machens Hyundai responded

Great to hear! Thank you for your feedback!

December 01, 2015

Best Service Department! After years as a customer of an independent mechanic, we have switched ALL our cars to the service department at J.M.Hyundai. George, in the service More

by ShadyOakFarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Dec 22, 2015 -

Joe Machens Hyundai responded

Thank you for such an awesome review. We appreciate the kind words and your continued business. We'll see you next time!

October 18, 2015

service was very poor don't plan an returning there after copins run out not satisfied with service thx Eric very poor service wont return More

by eric1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Backers
October 14, 2015

Friendly and courtious service George is always friendly and smiling. He explains what service is recommended, way and at what cost before anything is done. We will continue to use More

by red2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Pannell
Oct 16, 2015 -

Joe Machens Hyundai responded

We appreciate your continued business. We are pleased to hear you're satisfied. Please let us know if there is anything else we can do to accommodate you!

September 30, 2015

Thanks George! Always have a great experience when my car is serviced here! George is an exceptional representative to this company.... he always seems to go "above More

by Share Experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The individual who collected my billing... kind, considerate and friendly., George Pannell
Oct 06, 2015 -

Joe Machens Hyundai responded

Thank you for your feedback, we appreciate it! It's great to hear you're satisfied.

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