Joe Machens Nissan
Columbia, MO
Filter Reviews by Keyword
By Type
Showing 893 reviews
Service is always stellar no matter the dapartment. They are timely, have good perks and coupons. The people are always friendly. They seem to really want to please the customer. are timely, have good perks and coupons. The people are always friendly. They seem to really want to please the customer. More
Your whole team did an outstanding job of helping me. I blew my engine on my 208 titan truck. The truck was pulling a trailer and was fully loaded as I was taking Furniture to my condo in Florida. They unl blew my engine on my 208 titan truck. The truck was pulling a trailer and was fully loaded as I was taking Furniture to my condo in Florida. They unloaded my truck and put the shell on my new truck. I thought that service was outstanding. However I do feel that they could’ve done a better job pricewise for me than they did but they kind of had me in a spot where I had to trade with them, so I think I over paid somewhere around $2000-$5000. Now that is just my feelings and the staff was more than courteous and friendly and went out of their way to help me get on my way to Florida. The head mechanic who oversaw the transfer of my belongings from my old truck to the new one and put it on the shell did an outstanding job and I am thankful to him for what he did. I don’t have his name but I’m sure the staff knows who he is. Clayton Williams More
I have received excellent service from this dealership. They have always been courteous and attentive. The work is performed in a timely manner. Nothing but good words for this dealership. They have always been courteous and attentive. The work is performed in a timely manner. Nothing but good words for this dealership. More
I had a great visit at the dealership. I appreciated the text messaging that I received as a reminder as well as all the digital information about my car. The service rep was fantastic she is exceptional. text messaging that I received as a reminder as well as all the digital information about my car. The service rep was fantastic she is exceptional. More
First trip they convinced me I needed $2000 worth of repairs. Car broke down again, same symptoms , REAL fix was minor. At least the second fix was ‘free’, gee thanks. Not my first bad experience with t repairs. Car broke down again, same symptoms , REAL fix was minor. At least the second fix was ‘free’, gee thanks. Not my first bad experience with this Nissan dealership, to the point my wife will not purchase another Nissan. More
Experience always good. Everything is explained thoroughly and always asked before a service is performed. Always easy to get in for an appointment including last minute needs thoroughly and always asked before a service is performed. Always easy to get in for an appointment including last minute needs More
My vehicle was serviced much quicker than expected. Great communication, highly recommend. I'll definitely be visiting again with any future needs got my vehicle. communication, highly recommend. I'll definitely be visiting again with any future needs got my vehicle. More
Service for an oil change and transmission fluids drainage took almost two hours. Nearly every staff member did not have a mask on despite Covid. I think I saw three staff wearing masks continually d drainage took almost two hours. Nearly every staff member did not have a mask on despite Covid. I think I saw three staff wearing masks continually during my two hour wait. More
My vehicle is always serviced in the timeframe given and I get it cleaner and running better than before the service. I would recommend to anyone. I get it cleaner and running better than before the service. I would recommend to anyone. More
Everyone was great & easy to work with. I appreciate the flexibility with my schedule. David will be who I will go to for any future purchases. David and Trey are the best! They were helpful, friendly, and flexibility with my schedule. David will be who I will go to for any future purchases. David and Trey are the best! They were helpful, friendly, and provided the best Customer Service I have had in a long time. On top of that I love my new Kicks! More