Joe Machens Toyota

Excellent service from Moses Gingerich ! Moses knows Toyota Prius' very well. He gave us the information we needed to decide between the Prius and the corolla. He reviewed the particulars r Moses knows Toyota Prius' very well. He gave us the information we needed to decide between the Prius and the corolla. He reviewed the particulars regarding the operation of the Prius before we left the lot and was extremely helpful in answering our questions. He was not "pushy" which we appreciated. He was really good at matching our vehicle needs with a Prius and was patient with us as we have never owned a Toyota let alone a Prius. Because of Moses we would probably return to Machens when we need another vehicle. On a scale of 1-10, with 10 being excellent we would rate Moses at 11+. It would be a huge dis-service to the public if he left Machens. Ron and Kathy Hulett More

Best sales experience Bought a scion over the Internet , great price and service. Shipped the vehicle to my front door.. Delivered as promised.. There internet sales dept. Bought a scion over the Internet , great price and service. Shipped the vehicle to my front door.. Delivered as promised.. There internet sales dept. really impressed me. I will be buying a vehicle for my daughter in the near future. More

A few weeks ago my trusty 2005 Tacoma was hit and totaled. A complete and very stressful bummer. I called Machens Toyota looking for a similar replacement, and the vehicle they set me up with exceede totaled. A complete and very stressful bummer. I called Machens Toyota looking for a similar replacement, and the vehicle they set me up with exceeded my expectations both in quality and price. Dan, Danielle, and Jeff all went out of their way to help make a really bad week much better, and I think the new Tacoma and I will have many miles of happy motoring together. thanks much; alan More

My husband and I had a great experience. In the 4-5 hours we were there, Dan and Danielle went above and beyond by presenting lots of options, letting us take the time to test drive multiple vehicles and ans we were there, Dan and Danielle went above and beyond by presenting lots of options, letting us take the time to test drive multiple vehicles and answering all of our questions and concerns from beginning to end. We were made to feel like the only customers there even though it was a very busy Saturday! Jeff was very easy to work with regarding the financing and once we had made our decision, had us in and out very quickly. On delivery, Danielle made sure I knew everything about my vehicle and even helped me get my Bluetooth connected before we left. All in all, we had a very pleasant experience from start to finish with a process that can be very stressful and frustrating. More

Our experience with Machens Toyota over the years has been nothing short of outstanding; this dealership sets a standard of sales and customer service excellence that stands second to none in the industr been nothing short of outstanding; this dealership sets a standard of sales and customer service excellence that stands second to none in the industry. Our family and friends have consistently utilized the exemplary, professional services of John Boyer on countless occasions, receiving first-class customer courtesy, sales administration and professional etiquette, coupled with a genuine and limitless degree of loyalty, integrity, and credibility; he’s number one in our book. John will go the distance, persevering to meet customer expectations and satisfaction; he’s a winner in every sense of the word and we would not hesitate to recommend this outstanding sales professional to anyone in the market for a new or used vehicle. Bert Shaw, their Pre-owned Sales Manager, creates a positive environment and enthusiastic approach toward meeting customer demands while superbly representing company ownership; he’s fair, unbiased, and easily approachable. I certainly do not envy his job, but value his insightful and remarkably talented methodology of comprehensively detailing vehicle pricing and market demand while simultaneously working feverishly to meet customer automotive needs within their budget comfort level. Finally, we’ve had the unique pleasure of working a number of our financial transactions through one of the finest and most reputable business associates in the Machens family, Jeff Simmons. Jeff exemplifies the term “customer service”, providing cradle-to-grave accountability of each and every facet of the sales transaction. His confident and personable demeanor provides the customer with a stress-free environment while his astute financial background ensures the customer will receive the very best with respect to financing terms and conditions. As a retired naval officer, I strongly encourage veterans to visit Machens Toyota and take advantage of the many financing opportunities (USAA/Navy Federal Credit Union, etc.) and car buying services available to you. We are ecstatic with the purchase of our Lexus, as well as the uncompromising level of customer service and sales support we received during our recent visit to Machens Toyota. More

Chick Ashworth was a great salesman, honest, knowledgeable about the truck, friendly, helpful and easy to get along with. Will give many recommendations for Chick!! knowledgeable about the truck, friendly, helpful and easy to get along with. Will give many recommendations for Chick!! More

Great help from salesman in selection of vehicle I wanted and helpful, smooth service from the paperwork staff in getting me into the car. I can't recommend the dealership and their people enough. Plan to t and helpful, smooth service from the paperwork staff in getting me into the car. I can't recommend the dealership and their people enough. Plan to take my car their for service and see if that department is half as good the sales staff, will still be happy if so. More

Jamie was kind and friendly right off the bat. He asked me questions to help narrow down the kind of car I wanted, and then researched it right in front me. He also took me out to inspect the car I was tr me questions to help narrow down the kind of car I wanted, and then researched it right in front me. He also took me out to inspect the car I was trading in. He was knowledgeable about Rav-4s, and worked hard to make this experience as "low pressure" as possible. Jamie helped get a deal that satisfied my parameters for buying a car. I was going to get a different car, but after working with Jamie I bought a Rav-4 and am happy with my purchase. More

Eva helped us fall in love with the Toyota Camry Hybrid, Kate helped us understand the numbers and make our purchase possible. Scotty did an excellent job relaying his prior happy experience with owning and Kate helped us understand the numbers and make our purchase possible. Scotty did an excellent job relaying his prior happy experience with owning and driving hybrids. These three made this purchase possible and gave us confidence during the process. Corry helped ensure the paperwork was correct. We had been to several dealerships and spoke with a few other folks at this dealership, but most every else made me less likely to buy a car or came across as abrasive. Eva, Kate, Scotty and Corry held the sale together from start to finish! I would certainly recommend these folks to any of my family and friends. More

John Boyer doesn't sell cars, he makes friends. Cars sell themselves; friends help you find the best one, at the best price!!! John has grown with us from our first Prius before our wedding, through our sell themselves; friends help you find the best one, at the best price!!! John has grown with us from our first Prius before our wedding, through our 3" lifted TRD Offroad Tacoma phase, and eased us into our Sienna Limited as new parents. Even if our next vehicle is not a Toyota or Joe Machen's doesn't have what our family needs (unlikely), we will still call John to discuss our family purchase. Our family is too important to not make an informed decision regarding thier safety while traveling. More