Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 AM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Gary Willis was more than accomodaitng when it came to my search for a used truck. He was so helpful and friendly. It was a great experience. I'd recommend him to anyone. In fact, I have! search for a used truck. He was so helpful and friendly. It was a great experience. I'd recommend him to anyone. In fact, I have! More
Gary was very helpful in helping me pick out a car that would meet my needs. He is very honest, friendly, and he appreciates doing business with me now and in the future. Gary went out of his way to help would meet my needs. He is very honest, friendly, and he appreciates doing business with me now and in the future. Gary went out of his way to help me find the car that I wanted even tho they didn't have one in stock at the time. I would recomend Gary to anyone that is looking for a vehicle whether it be new or used. Thanks Gary for Everything. Arlys Crump More
It was a pleasure to work with Gary Willis, who was an old friend over the years, who expedited the lease of my Toyota Camry. My son and I were treated royally. Gary was very knowledgeable in explaining t old friend over the years, who expedited the lease of my Toyota Camry. My son and I were treated royally. Gary was very knowledgeable in explaining the vehicle and the procedure in completing the transaction. As an extra, he came to my house and installed the license plates for my vehicle. Kindest Regards, Warren R. Dalton, Jr. More
I went to Machens Toyota to check out the new Toyota's. I wanted especially to look at the SUV's; Rav 4. Gary Willis helped me. I can't thank him enough to go thru the Rav 4. He pointed out features th I wanted especially to look at the SUV's; Rav 4. Gary Willis helped me. I can't thank him enough to go thru the Rav 4. He pointed out features that I didn't know existed. I traded in my 2000 Chevy Impala. Gary stayed with me thru the transaction. Gary is a very good person. He made me feel as if I've known him forever. If I buy another Toyota, I want Gary to be my guide. He is very knowledgeable about the products. If I have a problem I call Gary which by the way I've called once and the problem was resolved quickly. Thank you, Gary, for your help!! More
Joe Machens Toyota is the best dealership I have dealt with in the last 50 years. That is why I buy Toyotas. Gary Willis is now a friend, he is efficient, seems to sense what info you want and provides with in the last 50 years. That is why I buy Toyotas. Gary Willis is now a friend, he is efficient, seems to sense what info you want and provides it clearly and succinctly. He helped us determine exactly what we wanted, it wasn't immediately available so he searched, found one, got it here quickly and ready to deliver immediately. The effort for us could not have been easier or more pleasant. He will be the one to sell me the next car I buy. More
Warren is a man who knows how to talk to the customer and find them the vehicle that they are looking for. The process from beginning to end was smooth and he was willing to negotiate the entire time. His find them the vehicle that they are looking for. The process from beginning to end was smooth and he was willing to negotiate the entire time. His personal demeanor is friendly. He is the most professional person I have ever dealt with ever. More
Bob cares about each and every person he comes into contact with, and that's pleasantly obvious the second he opens his mouth. He makes it a point to share as much information as possible as honestly a contact with, and that's pleasantly obvious the second he opens his mouth. He makes it a point to share as much information as possible as honestly as possible, and as a buyer, I have a tremendous amount of admiration and respect for that sales tactic. Bob's also an innovator, taking the time and effort to communicate with his clients. In doing so, he forms lasting, mutually-beneficial relationships with them. More
When things did not work out with the first car I intended to get, Warren worked VERY hard to find me exactly the car I wanted and get it to the dealership. He returned my calls very quickly and answ intended to get, Warren worked VERY hard to find me exactly the car I wanted and get it to the dealership. He returned my calls very quickly and answered all questions I had. He was friendly and continued to follow up with me even after the sale. I love my car!! More
I have received great customer service from my dealer. I needed two new tires and even though I showed up late afternoon on a Friday, they were able to get me worked in. It's great to know they will go out needed two new tires and even though I showed up late afternoon on a Friday, they were able to get me worked in. It's great to know they will go out of their way to give me a safe trip. It rained cats and dogs over the weekend and I was very thankful to know I had new tires. More
Warren was a pleasure to work with. Very nice guy and easy to deal with. He is good as what he does. Our only negative was that we purchased the extended warranty that the finance manager (forgot h easy to deal with. He is good as what he does. Our only negative was that we purchased the extended warranty that the finance manager (forgot his name) presented as just like a new car warranty. After we got home and read over the materials we realized there is a deductible with each claim which is different than a new car warranty. My wife and I don't remember him mentioning that part. We called to talk with the finance manager, left a couple of messages for him to call to discuss this but never heard back and just dropped it. More



