Joe Machens Toyota

great experience Completed oil change, tire rotation and replaced bad battery in a very short interval. Very nice facilities and friendly employees. Will be back for s Completed oil change, tire rotation and replaced bad battery in a very short interval. Very nice facilities and friendly employees. Will be back for sure. More

Great customer service My car service was basic. Everyone I met was helpful and courteous. An all round pleasant experience. Definitely come back for all our RAV4 servicing My car service was basic. Everyone I met was helpful and courteous. An all round pleasant experience. Definitely come back for all our RAV4 servicing More

Tire problems Terry was very helpful and responsive. Very pleased with the level of service. Couldn’t find a leak but the spare was low and had an alignment done. Terry was very helpful and responsive. Very pleased with the level of service. Couldn’t find a leak but the spare was low and had an alignment done. More

Saved me from a major breakdown The extremely knowledgeable staff found the source of a nagging rattle. Turns out it was a major crack in a gear. If it had failed while driving it wo The extremely knowledgeable staff found the source of a nagging rattle. Turns out it was a major crack in a gear. If it had failed while driving it would have been catastrophic. Thank you More

I t is always easy to get information and helpful advice I had to take car for 25,000 miles sevice and Paula Ortiz is always helpful and willing to accommodate my needs no matter how busy she happens to be. I had to take car for 25,000 miles sevice and Paula Ortiz is always helpful and willing to accommodate my needs no matter how busy she happens to be. She is a great working with the public! I also enjoy my rides in the Courtesy Van and enjoy my conversations with Dave! Machens Toyota has a great team delivering outstanding service! More

Great Experience! When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked with us throughout our mind changes and she was so knowledgeable answering our questions. When we left to think things over, she was respectful and professional, she was never pushy. We returned today and she remembered all of our discussions and preferences. That attention to detail was reassuring that she is not only a caring person, but that she was interested in finding us what we wanted, not what she wanted us to buy. I will definitely work with Becky and any other rep from Joe Machens Toyota again-I was very impressed! More

great service From our frist vehicle to our fourth vehicle; we have had very good service. They helped with finding a vehicle within our budget and didn't hard sell From our frist vehicle to our fourth vehicle; we have had very good service. They helped with finding a vehicle within our budget and didn't hard sell us or push us into a vehicle that we didn't want or could afford. Answered all our questions about each vehicle we asked about. The staff of the J.Machens Toyota dealership energetic, helpful and nice. Always ready to help when they notice a guest needs help. We try to send anyone who ask about where we get our vehicles to this dealership and we live over 100 mile northeast of it. Funnily enough we brought the truck we had leased to get serive and sat down and spoke with one of the dealer about the lease on it. We didn't expect to come home with a rav4 but I love it. More

Experience was great I have found this to be a very good dealership to work with. The associates have been professional and very informative. I enjoy working with them. I have found this to be a very good dealership to work with. The associates have been professional and very informative. I enjoy working with them. More

Length of visit I was there for a 10 K oil change. It took 1hr and 35 minutes while I. Waited. Not acceptable. This is worst then waiting in a doctors office. I was there for a 10 K oil change. It took 1hr and 35 minutes while I. Waited. Not acceptable. This is worst then waiting in a doctors office. More

Very efficient I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my c I had a problem with my car alarm going off. They figured out the possible problem, fixed the problem, and made sure I could still make it to all my classes. More