Joe Machens Toyota

I went in for service and ended up buying a car i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to accept it or not. More

Miscue Arrived for 75000 service and asked for inspection for relicensing to be added. Was taken home by your service and then returned for pickup to find t Arrived for 75000 service and asked for inspection for relicensing to be added. Was taken home by your service and then returned for pickup to find that only the inspection was done. I decided to wait while they worked that in quite snug and enjoyed your ice cream but was a late for my next appointment. the 75000 check had been made as an appointment earlier. More

Oil change Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mish Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mishap, More

Oil change and a rattle Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and sched Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and scheduleingredients our next appointment More

Machens Toyota Service Easy to work with. Good communicating with timelines and answering our questions. We continue to use this service department because of their ease to Easy to work with. Good communicating with timelines and answering our questions. We continue to use this service department because of their ease to work with while only doing necessary work. More

18,000 mile maintenance on a leased vehicle The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of mai The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of maintenance is discussed with me. I don't think I've ever waited one hour for service even when they had to squeeze me in. More

Have Faith? Car abruptly stopped on highway for no reason. It happened in seconds leaving me open to be rear ended on a major highway. Their computer tests sh Car abruptly stopped on highway for no reason. It happened in seconds leaving me open to be rear ended on a major highway. Their computer tests showed no errors. They replaced a safety feature part and told me they are pretty sure this will fix the problem. I wish they would have done more to fix the problem. I have no reason to believe that this won’t happen again. I am afraid to drive my car on the highway. More

Repeat Customer This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare that covers maintenance for two years. More

Great experience! I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely r I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely recommend! More

Great service!! Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top notch!! More