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Joe Machens Toyota

Columbia, MO

4.3
1,440 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,440 reviews

June 05, 2018

Oil change/state inspection Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard More

by tom_cabanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Joe Machens Toyota responded

Tom, thank you for the positive feedback! We are happy to hear you had an overall excellent experience! We appreciate you and your business!

June 05, 2018

Best service tech Dom! Service department is easy to use and navigate! Lots of complimentary drinks etc while you wait. Wifi too. Dom is the best service tech!! Matt is grea More

by COOLMIZZOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 05, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great experience with our service team! We appreciate you and your positive feedback! Thank you for your business!

June 05, 2018

Great experience The experience I had at Joe Machens was simple and painless. Thad was great when explaining to me the features and potential issues I could face with More

by CERIC87D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Torgerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to hear you a great experience with us! We appreciate you and your business!

June 05, 2018

Very good overall experience Dean was very straight forward and was not pushy at all. He showed me the car that I came to see and let me take a look around at other cars as much a More

by brantag11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Joe Machens Toyota responded

Thank you so much for the great feedback! We are happy to hear you had an overall very good experience with us! We appreciate the kind words! Thank you again for your business!

June 03, 2018

The Service Was Nearly Too Quick! Seriously, I hadn't even finished my cup of coffee in the rather nice comforts of the waiting room when the Service Rep. came over to tell me that the More

by Charles Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Corey Aldridge, Jennifer Clay, Randy Oliver
Jun 04, 2018 -

Joe Machens Toyota responded

Charles, thank you so much for the positive feedback! We are glad to know you had a great experience with our team! We appreciate you and your business!

June 03, 2018

Service I just had my car serviced at the above mentioned Toyota. Matt was great and very professional with everything. I would recommend him and the Toyota More

by schatzmanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience! We appreciate you!

June 03, 2018

Fast, friendly, affordable and enjoyable experience I get legitimately excited when my maintenance required light comes on because it means I get to go to Joe Machens. I’ve been going there for the past More

by QBSCARLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the excellent review! We are happy to hear you had a great experience with our team! We appreciate you and your kind words! Thank you again for your business!

June 02, 2018

Excellent service, promptly and courteously performed! Ms. Paula Ortiz, our service agent, explained our scheduled service thoroughly and answered my questions completely. She made this visit a very plea More

by CUCC.BRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

June 02, 2018

Just Don't Expect A Call Back I called Tuesday for an appointment, and unfortunately had questions about my policy. Finally got answered Friday when I got there. Played phone tag More

by madambutterflydr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for your honest feedback. We do appreciate you and your business! We will alert our management team of this situation, as we do strive for quality customer service. We sincerely apologize for the inconvenience this has caused.

June 02, 2018

Like a Doctors appointment for out SUV! The service group is extremely good to work with. They check all the components under the hood and around the car, then explain everything that needs More

by Kerri.bentley80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Shawn Hall, Randy Oliver
Jun 04, 2018 -

Joe Machens Toyota responded

Kerri, thank you so much for the positive feedback! We are happy to hear you had a great experience with our team! We appreciate you and your business~

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