Joe Machens Toyota

Radiator replacement Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I re Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I realized I had left my house key with car key.and Paula was with another client and Dave patiently waited. Car was done in a timely basis. Paula adjusted my pickup time. All in all a good experience. More

Service was great! Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machen Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machens customers. More

good experience I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are slso commendable! Will but again at Joe Machens some day! More

Camry servicing Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything exc Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything except what you want them to do. More

My service experience could use a little improvement When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was returned to me. I also was not informed of any service specials. I found out after leaving that I could have saved $10. More

Service Center I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right in. Kept me updated while they were working on my truck. More

Friendly fair and quick I worked with Danny Gingerich on trading in my used 4Runner and purchasing a brand new one. Danny was extremely friendly and easy to work with. He and I worked with Danny Gingerich on trading in my used 4Runner and purchasing a brand new one. Danny was extremely friendly and easy to work with. He and Harris shot me straight on pricing on both. I felt comfortable enough with them and happy with their first offer I didn’t even feel the need to push them for a better deal. The transaction was done quickly and easily. More

New car we bought Scott was our sales guy and he did a awesome job that’s why we stayed there the night that we got there was almost 20 minutes before their closing Sc Scott was our sales guy and he did a awesome job that’s why we stayed there the night that we got there was almost 20 minutes before their closing Scott went above and beyond to try to sell us that vehicle his manager that he was dealing with that night thought differ he wanted out of there because he wanted to go home I’m guessing some reason he was in a hurry and wanted us to leave and come back a different day it rubbed me the wrong way but because Scott was such a awesome sales guy and treated us the way we wanted to be treated we decide it and told Scott that we would be back that Saturday And he made us a good deal when we got back Saturday that we end up buying a brand new van if it wasn’t for Scott we would’ve went somewhere different we normally deal with Riley and that is why because of that sales guy that he dealt with not wanting to take the time to stay a little later to sell a car we would’ve probably bought it that night instead of Saturday if he would’ve wanted to deal with us it was more convenient for us to do that then come back Saturday you are more than welcome to call me if you want any more details or questions if so please contact Scott your sales guy and he should be able to get a hold of us More

I love the car, but had some problems with service. the fill in financial guy wad amazing hoever the salesman left somthing be desired He was friendly, but insincere. My car was dirty and almost on em the fill in financial guy wad amazing hoever the salesman left somthing be desired He was friendly, but insincere. My car was dirty and almost on empty. I drove 2 hours to get there and the same returning and almost ran out of gas on the way home. I had never driven the car prior so had no idea about anything. I did make it home but had cried for 1/2 the way home because I was terrified I would run out of gas in the middle of no where. Lisa Kuzak More

10,000 mile service new highlander Arrived and was promply greeted. Picked up luggage rack at parts, scheduled service was completed in less than 1 hour. Frendly and fast service. Thank Arrived and was promply greeted. Picked up luggage rack at parts, scheduled service was completed in less than 1 hour. Frendly and fast service. Thanks for great service More