Joe Machens Toyota - Service Center

Excellent experience Everything was done as explained and expected. Everyone from service staff to courtesy car drivers were friendly and on time. Always a pleasure having Everything was done as explained and expected. Everyone from service staff to courtesy car drivers were friendly and on time. Always a pleasure having my vehicle serviced at this location. More

Professional The service department and our salesman went out of their way to ensure we had a positive experience. We were having troubles with our radio and they The service department and our salesman went out of their way to ensure we had a positive experience. We were having troubles with our radio and they worked diligently to make sure it was working before we left. Thanks gents. More

Great service Friendly staff. Relaxing waiting environment. Kids friendly. The staff were friendly. I dropped the car and entered the waiting area until the servi Friendly staff. Relaxing waiting environment. Kids friendly. The staff were friendly. I dropped the car and entered the waiting area until the service was done. There were plenty of refreshments which my kid and I enjoyed. There a gaming room available. More

Good work Needed an outside mirror replaced on my '12 4Runner while I waited. Comfortable waiting room. Maybe took a little too long..an hour and a half, but wo Needed an outside mirror replaced on my '12 4Runner while I waited. Comfortable waiting room. Maybe took a little too long..an hour and a half, but work done to my satisfaction....well, the mirror still had finger prints all over it! More

It’s okay. Headed in the wrong direction This was my last oil change on my contract. I’m not sure I am getting good value. On top of $30 for an air filter I have told that I should expect a This was my last oil change on my contract. I’m not sure I am getting good value. On top of $30 for an air filter I have told that I should expect a clean car upon its return to me. It has never happened. Always trying to upsale. Really I need new tires at 45,000 miles? More

Comfortable wait. This was my first visit with my new Toyota. The place is fairly new, I think, but everything was so neat and clean. Dominique told me it would be ab This was my first visit with my new Toyota. The place is fairly new, I think, but everything was so neat and clean. Dominique told me it would be about an hour and it was just a little over that. It was so nice to have my car run thru a carwash--I had been used to that with my Toyota when I lived in Connecticut, but then I switched to a Ford when I moved here and I didn't get that, so am happy about that. Dominique was friendly and helpful. More

Oil change Extremely busy day for a Saturday which was Father's day weekend. I was able to get change done, car washed and made it to work on time. Thank you Te Extremely busy day for a Saturday which was Father's day weekend. I was able to get change done, car washed and made it to work on time. Thank you Terry Pruet. More

Great service Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. More

30,000 mile maintenance of my Prius V I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service mana I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service manager also suggested 3 maintenance additions for me to consider. More

Service ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person as well, along with another service representative. They were all awesome! More