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Joe Machens Toyota - Service Center

4.7

484 Lifetime Service Reviews

1180 Vandiver Drive, Columbia, Missouri 65202

486 Reviews of Joe Machens Toyota - Service Center

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September 21, 2018

"Great "

- laith.ismael

A great experience friendly staff and willingness to mantinance my car! Thank you taking the time to work with me. Again thank you very much!

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Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2018

"Good service, as always"

- Countrygirl 44

I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for better care.

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Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew Reid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Clay Stottlemyre
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 21, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a good overall service experience with our team! We do appreciate you!

September 20, 2018

"Terry Pruet always my choice - excellent service"

- CP3PMP70

Service was very good for both cars this week. Terry getting the detail job set up with little notice very appreciated. Felt comfortable with preparation of car for family to take a long trip.

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Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Loaner car lady - very good
Sep 20, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall experience with Terry and our team during your visit! We appreciate you! Thanks again for your business!

September 19, 2018

"You have a top-rate service person in Paula Ortiz"

- pamsocha

I have good service Weather Service department or salesperson Danny gingerich who has sold me many many cars nothing bad to say about Machens Toyota

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Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paula Ortiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

Joe Machens Toyota responded

Pam, thank you for the positive feedback! We are happy to hear you had a great overall service experience with Paula, Danny and our team! We do appreciate you and your business! Come back and see us!

September 18, 2018

"They are thorough and speedy."

- MNR_BLACK

Prices seem a bit high depending on the work, but I feel they are well trained and know their stuff. Good Service and easy to get to.

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Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 18, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and fast overall service experience with our team! We do appreciate you and your business! Come back and see us!

September 16, 2018

"TOYOTA Care: Columbia"

- Ms King

1st six month visit, Saturday morning care in Columbia worth doing after a busy week. Treated well and great care guaranteed. Customer Service Tech took good care of my care needs and questions as if he was anticipating my arrival and was ready to meet my expectations.

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Recommend Dealer
Yes
Employees Worked With
Justin Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shawn Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lori Lindsay
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Darnell Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thad Torgerson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paula Ortiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Terry Pruett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matthew Reid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dominique Warrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Haner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Joe Machens Toyota responded

Ms. King, thank you so much for the positive feedback! We are happy to know you had a great overall customer service with our team! We do appreciate you and your business! Thanks again!

September 16, 2018

"The Good GuysThey are always friendly and always helpful"

- ICECOLDBEAR

They are always friendly and always helpful. Their work is always excellent and professional. It is a pleasure to work with this dealership. The waiting area is comfortable and lacks nothing.

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Recommend Dealer
Yes
Employees Worked With
Ryan Lee and Derick M Ingram
Sep 17, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great overall experience with our team and we appreciate knowing they were helpful during your visit! Thanks again for your business! Come back and see us!

September 16, 2018

"Replace light "

- JARBOEM

Needed fog light replaced. Easily made appt. Appt was quick and easy. I did not stay so they let me know by phone and email that it was finished. No one washed van or offered. We rarely get a wash anymore because it’s always out of order

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Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Sep 17, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are very happy to know you had a quick and overall easy service appointment with us! We appreciate you, come back and see us!

September 15, 2018

"Regular maintence"

- CUTEKONA57

They are always quick and efficent. Love the maintenance reminders as I tend to be forgetful! Have had no problems with my vehicle or employees!!

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Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to know you had a great overall experience with our team! We do appreciate you and your business! Thanks again!

September 15, 2018

"great experience"

- Bm

Completed oil change, tire rotation and replaced bad battery in a very short interval. Very nice facilities and friendly employees. Will be back for sure.

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Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to know you had a great overall experience with our team! We do appreciate you and your business!

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