Joe Machens Toyota - Service Center

Friendly Service Team The service team at Joe Machens is very friendly. The service member I worked with was Terry Pruett; he was an absolute joy. Terry made my experience The service team at Joe Machens is very friendly. The service member I worked with was Terry Pruett; he was an absolute joy. Terry made my experience enjoyable and easy. More

Excellence! Quality products, Excellent customer service from Terry Pruett! He was friendly and very knowledgeable-appreciate the time he took to explain recomme Quality products, Excellent customer service from Terry Pruett! He was friendly and very knowledgeable-appreciate the time he took to explain recommendations. Also enjoy the amenities in the service waiting area. More

AC problem Found problem with Air Conditioning. A mouse and it's nest were removed. Filter was replaced and it was suggested that spark plug change was due to Found problem with Air Conditioning. A mouse and it's nest were removed. Filter was replaced and it was suggested that spark plug change was due to present mileage. More

Great service! It was great service. We got an oil change and the key fob for our Toyota needed a new battery. We appreciated that being taken. care of. It was great service. We got an oil change and the key fob for our Toyota needed a new battery. We appreciated that being taken. care of. More

Van service at Machens Toyota Service advisor prompt, efficient, and professional, He assisted with services that needed attention. The work was completed within the estimated ti Service advisor prompt, efficient, and professional, He assisted with services that needed attention. The work was completed within the estimated time frame. Good job by all. More

Conscientious, courteous and responsive to details Terry provided outstanding customer support while car was in for a recall which took longer than originally anticipated. Great customer service and h Terry provided outstanding customer support while car was in for a recall which took longer than originally anticipated. Great customer service and highly recommend Terry. More

Professionals with Integrity I always feel I’m being treated by professionals with integrity, who care about the customers they are serving and the reputation of their company. Th I always feel I’m being treated by professionals with integrity, who care about the customers they are serving and the reputation of their company. They want me to understand the work they have done, the condition of my vehicle, and what to expect on the next maintenance visit. Thanks More

Service center Love working with Paula Ortiz. She is very responsive and wants to take care of the customer! David the courtsey van Driver is very helpful. If you f Love working with Paula Ortiz. She is very responsive and wants to take care of the customer! David the courtsey van Driver is very helpful. If you feel like chatting he will talk to you if you want to be left alone he will keep to himself. At the end of the day pick up Dom was quick and efficient and got me out of there in a timely manner More

New tires and maintence Very happy with quality of service - professional - got me set up with some good tires and overall good attention to detail. Didn’t try to sell me stu Very happy with quality of service - professional - got me set up with some good tires and overall good attention to detail. Didn’t try to sell me stuff I didn’t need (unlike other places) More

Great service Paula was very helpful! Car looked great and was done when promised Easy to schedule, easy to drop off, easy to pick up. Great job Paula was very helpful! Car looked great and was done when promised Easy to schedule, easy to drop off, easy to pick up. Great job More