Joe Machens Toyota - Service Center

Service I took my Sequoia in for an issue with the rear windshield wiper. They were able to fix the issue with my rear windshield wiper. I always get the be I took my Sequoia in for an issue with the rear windshield wiper. They were able to fix the issue with my rear windshield wiper. I always get the best service from Dominique!! More

Best service tech Dom! Service department is easy to use and navigate! Lots of complimentary drinks etc while you wait. Wifi too. Dom is the best service tech!! Matt is grea Service department is easy to use and navigate! Lots of complimentary drinks etc while you wait. Wifi too. Dom is the best service tech!! Matt is great too! More

Oil change/state inspection Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard of before. More

Fast, friendly, affordable and enjoyable experience I get legitimately excited when my maintenance required light comes on because it means I get to go to Joe Machens. I’ve been going there for the past I get legitimately excited when my maintenance required light comes on because it means I get to go to Joe Machens. I’ve been going there for the past few years and I’ve never experienced a dealership as efficient as them. I never schedule an appointment ahead of time but they always get my maintenance done within 90 or so minutes and they’re so friendly and knowledgable. They have tremendous deals and email out great coupons. And my favorite part is hanging out in the dealership. They have a free arcade along with popcorn, an ICEE machine, a fridge stocked with sherbert, and so much more. More

Service I just had my car serviced at the above mentioned Toyota. Matt was great and very professional with everything. I would recommend him and the Toyota I just had my car serviced at the above mentioned Toyota. Matt was great and very professional with everything. I would recommend him and the Toyota for service. More

The Service Was Nearly Too Quick! Seriously, I hadn't even finished my cup of coffee in the rather nice comforts of the waiting room when the Service Rep. came over to tell me that the Seriously, I hadn't even finished my cup of coffee in the rather nice comforts of the waiting room when the Service Rep. came over to tell me that the brakes, fire and oil maintenance was finished. They even washed the car in that time Unfortunately, at this time I do not recall any of the service peoples' names, but all of them I've dealt with over the last 16 years have been supremely helpful, informative, and solicitous of our vehicle's care and of ourselves as well. More

Good quick service It was easy to schedule the routine maintenance service on line. The service was performed quickly, no problems . The waiting area was comfortable. No It was easy to schedule the routine maintenance service on line. The service was performed quickly, no problems . The waiting area was comfortable. No problems. More

15,000 mile service we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. More

Creative solution I slammed my door on my seat belt buckle and damaged the electronic control of a few things: the interior lights and open-door warning signal wouldn't I slammed my door on my seat belt buckle and damaged the electronic control of a few things: the interior lights and open-door warning signal wouldn't turn off, and the doors wouldn't latch unless I was in park (I habitually lock my doors when I stop at intersections). Despite a very busy Friday morning at Machens Toyota, they worked me in. I figured I was in for a pricey parts replacement or even a door replacement. However, a pro in the shop figured a way to move a metal piece to reconnect with the electronic switch I had damaged. I paid for labor only and was out in under two hours, good as new. Dom was my Service Representative -- Thank you, Dom! -- but I do not know the name of the problem-solver who saved me. Please convey my Thanks for his professionalism and ingenuity. More