Back

Joe Machens Toyota - Service Center

Columbia, MO

3.9
583 Reviews

583 Reviews of Joe Machens Toyota - Service Center

Sort by
June 06, 2018

Service center Love working with Paula Ortiz. She is very responsive and wants to take care of the customer! David the courtsey van Driver is very helpful. If you f More

by BAILEYEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback and kind words about our team! We are happy to know you had a great experience with us! We appreciate you! Thank you again for your business!

June 06, 2018

New tires and maintence Very happy with quality of service - professional - got me set up with some good tires and overall good attention to detail. Didn’t try to sell me stu More

by gking3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to know you had an overall excellent experience! We appreciate you and your business!

June 06, 2018

Great service Paula was very helpful! Car looked great and was done when promised Easy to schedule, easy to drop off, easy to pick up. Great job More

by LanceToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Joe Machens Toyota responded

Lance, thank you for the positive feedback! We are happy to hear you had a great service experience! We appreciate you!

June 06, 2018

Very good experience. Dom, the technician was very helpful and explained everything well. Also enjoyed talking to Ross in the showroom.Parts dept. people were very friendly More

by CCOOPER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
June 06, 2018

Service I took my Sequoia in for an issue with the rear windshield wiper. They were able to fix the issue with my rear windshield wiper. I always get the be More

by JessIcaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 06, 2018 -

Joe Machens Toyota responded

Jessica, thank you for the positive feedback! We are happy to hear you had a great service experience with us! We appreciate you and your business!

June 05, 2018

Best service tech Dom! Service department is easy to use and navigate! Lots of complimentary drinks etc while you wait. Wifi too. Dom is the best service tech!! Matt is grea More

by COOLMIZZOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 05, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great experience with our service team! We appreciate you and your positive feedback! Thank you for your business!

June 05, 2018

Oil change/state inspection Would have given a five star rating but they couldn't perform a state inspection because they ran out of stickers, which is something I've never heard More

by tom_cabanas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Joe Machens Toyota responded

Tom, thank you for the positive feedback! We are happy to hear you had an overall excellent experience! We appreciate you and your business!

June 03, 2018

Fast, friendly, affordable and enjoyable experience I get legitimately excited when my maintenance required light comes on because it means I get to go to Joe Machens. I’ve been going there for the past More

by QBSCARLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the excellent review! We are happy to hear you had a great experience with our team! We appreciate you and your kind words! Thank you again for your business!

June 03, 2018

Service I just had my car serviced at the above mentioned Toyota. Matt was great and very professional with everything. I would recommend him and the Toyota More

by schatzmanj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great overall experience! We appreciate you!

June 03, 2018

The Service Was Nearly Too Quick! Seriously, I hadn't even finished my cup of coffee in the rather nice comforts of the waiting room when the Service Rep. came over to tell me that the More

by Charles Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Corey Aldridge, Jennifer Clay, Randy Oliver
Jun 04, 2018 -

Joe Machens Toyota responded

Charles, thank you so much for the positive feedback! We are glad to know you had a great experience with our team! We appreciate you and your business!

...
37
...