Joe Machens Toyota - Service Center

Good quick service It was easy to schedule the routine maintenance service on line. The service was performed quickly, no problems . The waiting area was comfortable. No It was easy to schedule the routine maintenance service on line. The service was performed quickly, no problems . The waiting area was comfortable. No problems. More

15,000 mile service we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. we lease so we always get our service here. They do a great job and normaly in a timely fashion. The staf is always polite and friendly. More

Creative solution I slammed my door on my seat belt buckle and damaged the electronic control of a few things: the interior lights and open-door warning signal wouldn't I slammed my door on my seat belt buckle and damaged the electronic control of a few things: the interior lights and open-door warning signal wouldn't turn off, and the doors wouldn't latch unless I was in park (I habitually lock my doors when I stop at intersections). Despite a very busy Friday morning at Machens Toyota, they worked me in. I figured I was in for a pricey parts replacement or even a door replacement. However, a pro in the shop figured a way to move a metal piece to reconnect with the electronic switch I had damaged. I paid for labor only and was out in under two hours, good as new. Dom was my Service Representative -- Thank you, Dom! -- but I do not know the name of the problem-solver who saved me. Please convey my Thanks for his professionalism and ingenuity. More

Awesome! They are always so helpful and never had a bad experience. Clay was so much help and just awesome all around. I would recommend this place over any ot They are always so helpful and never had a bad experience. Clay was so much help and just awesome all around. I would recommend this place over any other More

85000 mike service checkup Very professional and friendly staff. Vechile was returned clean and ready to go. Service advisor actually let me know some items I asked him to look Very professional and friendly staff. Vechile was returned clean and ready to go. Service advisor actually let me know some items I asked him to look at were not needed. Will be back as needed. Thank you! More

Great place - great service I appreciate this dealership for the great staff and the quality of the service. I can count on complete service beyond just what is expected. I appreciate this dealership for the great staff and the quality of the service. I can count on complete service beyond just what is expected. More

Like a Doctors appointment for out SUV! The service group is extremely good to work with. They check all the components under the hood and around the car, then explain everything that needs The service group is extremely good to work with. They check all the components under the hood and around the car, then explain everything that needs work or is still good. Highly recommended service group! More

Just Don't Expect A Call Back I called Tuesday for an appointment, and unfortunately had questions about my policy. Finally got answered Friday when I got there. Played phone tag I called Tuesday for an appointment, and unfortunately had questions about my policy. Finally got answered Friday when I got there. Played phone tag or call wasn't returned.... More

Excellent service, promptly and courteously performed! Ms. Paula Ortiz, our service agent, explained our scheduled service thoroughly and answered my questions completely. She made this visit a very plea Ms. Paula Ortiz, our service agent, explained our scheduled service thoroughly and answered my questions completely. She made this visit a very pleasant experience! Thank you! More

Had engine light on and found out it was. Lose gas gap Quick and didn’t make me feel stupid when I found out it was something minor! And nothing was wrong just ablose has happened due to my boyfriend cause Quick and didn’t make me feel stupid when I found out it was something minor! And nothing was wrong just ablose has happened due to my boyfriend cause he got gas last! More