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Joe Machens Toyota - Service Center

Columbia, MO

3.9
583 Reviews

583 Reviews of Joe Machens Toyota - Service Center

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June 01, 2018

Great Had a great service. Terry was really good about making sure to get me in even though it was close to the end of the day. More

by REZWAN.ISLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had you a great service experience! We appreciate you and your business!

June 01, 2018

Great customer service What a pleasant experience. My service tech was so helpful and was very pleasant. I love the waiting area. Snacks are good and a nice place to rela More

by ROBERTSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Robert, we appreciate you and your positive feedback! We are happy to know you had a pleasant experience! We appreciate you!

June 01, 2018

25,000 mile check Everything was great. A little pricey, but everyone friendly and a great place to wait. Know cars are in good hands and gives us peace of mind. More

by RSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the great review! We appreciate you and your business! We are happy to hear you had a great overall experience with our service!

June 01, 2018

Car maintainance Good environment and schedule, reasonable prices, friendly staffs, close by, multiple options and very nice tracking reminder. However, still wish to More

by zhangqm333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Edwards, Cody Allison, Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great overall experience! We appreciate you and your business!

June 01, 2018

Efficient. Very helpful. Very efficient and helpful. It is always nice to have snacks too. Makes the time go by more quickly. They process the car quickly and wash it. T More

by galenwittenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 04, 2018 -

Joe Machens Toyota responded

Galen, thank you so much for the great review! We love to hear you had an overall excellent experience! We appreciate you!

May 31, 2018

Maintenance Great customer service, enjoyed my time there with great customer service from Greg and crew. He was willing to answer my questions in a complete hone More

by 19THUYNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Joe Machens Toyota responded

Thank you for your feedback! We are glad you enjoyed your experience and are happy to answer any and all questions you may have!

May 31, 2018

Took care of my car took my car in for an air condition issue. They ended up fixing it, and since it was a simple fix they didn’t charge me any extra, which was a nice su More

by CODY.MIMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 31, 2018 -

Joe Machens Toyota responded

Thank you for your feedback! We always strive for top-notch customer service, so we are glad to hear you had a positive service experience!

May 31, 2018

60000 Fast friendly easy to schedule and drop off and pickup. Matt Reid took time to go over all the check points and upcoming service needs More

by 3407sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 31, 2018 -

Joe Machens Toyota responded

Thank you for your feedback! We're glad to hear that you had a smooth experience at our dealership!

May 31, 2018

50000 I always look forward to bringing my car to Toyota to have it serviced. The facility itself is so comfortable, but the employees, like Terry Pruett, t More

by BHOCKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employees who make coffee and stock the snack bar, Terry Pruett
May 31, 2018 -

Joe Machens Toyota responded

Thank you so much for your kind words about our staff and dealership! We sincerely appreciate your feedback and are delighted that you had such a positive experience!

May 31, 2018

Oil change Machens did a an oil change on my 2017 Rav 4, and washed it as well. Everything was completed in approximately one hour. Their waiting room has drinks More

by PORTERPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Jun 01, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

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