Joe Machens Toyota - Service Center

Excellent service. Easy to work with. It took a long time to get my oil changed but the wait was fine. The waiting area is nice and clean and the coffee is always fresh. It took a long time to get my oil changed but the wait was fine. The waiting area is nice and clean and the coffee is always fresh. More

Excellent customer service from Terry Pruett Terry Pruett helped me save time and money at my visit today. Repair time was cut in half, saving me labor cost. I truly appreciate the honesty and Terry Pruett helped me save time and money at my visit today. Repair time was cut in half, saving me labor cost. I truly appreciate the honesty and savings! I totaled my 4 Runner in November by hitting a deer, very sad day for me, I loved that car! This was a visit with my Highlander today. Toyota brand has been good to me, hoping this Highlander is as great as the 4Runner was. I received all of my maintenance on 4Runner at JM Toyota, plan to do the same with Highlander. I will also ask for Terry for service needs in the future. More

service center i Brought my car in for the 35,000 mike service. The work was done quickly and well. The staff was very courteous. I am happy with the service. i Brought my car in for the 35,000 mike service. The work was done quickly and well. The staff was very courteous. I am happy with the service. More

Comfortable service center Courteous staff, comfortable and clean waiting area, good popcorn and snacks and beverages. Since I have to wait for my service completion all of thes Courteous staff, comfortable and clean waiting area, good popcorn and snacks and beverages. Since I have to wait for my service completion all of these make it s more enjoyable stay. But, also availability of a courtesy van is a nice option. More

Great Job Staff very friendly and competent. In and out in 45 minutes! Facilities were very clean and comfortable. Very pleasant experience. Definitely recommen Staff very friendly and competent. In and out in 45 minutes! Facilities were very clean and comfortable. Very pleasant experience. Definitely recommend Machens Service Department. More

Maintenance visit Efficient, reliable service. Convenient to access. Service manager was friendly,helpful, and knowledgeable about my vehicle . Vehicle service was comp Efficient, reliable service. Convenient to access. Service manager was friendly,helpful, and knowledgeable about my vehicle . Vehicle service was completed within time frame I was given. More

45,000 mile check up I liked being able to schedule appointments on line and complete the entire process quickly without hassle. Enjoyed the exploring the showroom with m I liked being able to schedule appointments on line and complete the entire process quickly without hassle. Enjoyed the exploring the showroom with my grandson. He liked the red car and "big" truck. More

Great as always! I’ve never had anything but great service from this dealership. Between myself and my family members we have purchased 7 vehicles. I believe that is a I’ve never had anything but great service from this dealership. Between myself and my family members we have purchased 7 vehicles. I believe that is a testament in itself! More

Car maintenance Every time we come to this dealership we find ourself treated with respect. Customer service is great along with complimentary snacks. Service works a Every time we come to this dealership we find ourself treated with respect. Customer service is great along with complimentary snacks. Service works around our schedule which we really appreciate cause we live a little over an hour away. Matthew is always very polite, addressing every need we present. Thanks... More

extremely satisfied The Service rep was very helpful and knowledgeable. He explained the process and costs. Dom was friendly and seemed genuinely interested in my being s The Service rep was very helpful and knowledgeable. He explained the process and costs. Dom was friendly and seemed genuinely interested in my being satisfied with the work and process. More