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Joe Machens Toyota - Service Center

Columbia, MO

4.3
580 Reviews

580 Reviews of Joe Machens Toyota - Service Center

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May 12, 2018

Recall repair and routine set Dom Warrick worked with me and kept me informed of the progress of my repair. When the computer system went down he let me know he would not make me w More

by MRKB53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
May 14, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We appreciate you and your business! We are happy to hear you had a great experience with us!

May 11, 2018

30,000 check up Excellent and timely service - waiting area was comfortable with lots of good snacks and coffee - I like the location of the waiting area because it’s More

by JRHILLBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Joe Machens Toyota responded

Thank you so much for the great review! We are happy to know you had an excellent and timely service! We appreciate you and your business!

May 11, 2018

Fantastic Service was quick and well explained. It’s great to get work done and feel good about the quality. Will definitely come back in the future. More

by jmeganwhitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 11, 2018 -

Joe Machens Toyota responded

Thank you so much for the great feedback! We love knowing you had an overall fantastic experience with us! We appreciate you and your business!

May 11, 2018

Service appt. I was able to schedule a routine service call same day. The service rep was friendly and efficient. I waited for my vehicle less than an hour which wa More

by PATTYLM1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 11, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback, Patty! We appreciate you and your business! We are glad to know you had an overall excellent service experience with us! Thanks again!

May 11, 2018

Thanks a lot! My car is better than before!! His explanation is easy and kind. He gave me all Services that I want. Thanks you so much. See you next! More

by nah42195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
May 11, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know Dominique was able to help you and made sure you had a great experience with us! We appreciate you and your business!

May 11, 2018

Didn’t even charge us We had no idea that changing the battery in our Sienna would completely throw off the driver’s door window controls. We couldn’t pinpoint exactly when More

by AOK802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 14, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had great experience with us! We appreciate you and your business!

May 10, 2018

Excellent service. Went in for routine service. People were courteous and work was completed very quickly. Answered all questions and left me feeling comfortable. Best e More

by glascockm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
May 11, 2018 -

Joe Machens Toyota responded

We are so glad to know you had excellent service from us and a great experience! We appreciate you and your business! Thank you for the positive feedback!

May 10, 2018

great experience!! i would highly recomend the service dept. everyone is friendly and makes you feel very welcome not like a bother. being a widow this treatment is so m More

by joyceejacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Oliver
May 11, 2018 -

Joe Machens Toyota responded

Thank you so much for your positive feedback! We love hearing you had a great experience with us! We appreciate you and your business!

May 09, 2018

Service Appt Didn’t need something replaced that I thought I did. Although I an confused because my last service appt the advisor told me that I should consider ch More

by ADZIERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clay
May 09, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall excellent experience with us! We appreciate you and your business!

May 09, 2018

Great experience Great communication from Matthew. It was quick and easy. I didn't even have time to get bored in the waiting area. Thanks for the free car wash! More

by yoginiluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 10, 2018 -

Joe Machens Toyota responded

Thanks for the great feedback! We are glad to hear you had a positive experience with us while getting your vehicle serviced! We appreciate you and your business!

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