Joe Machens Toyota - Service Center

They are wonderful Everything they do is top notch. We couldn’t be more pleased. The waiting area is very comfortable and even has complimentary snacks and drinks. Everything they do is top notch. We couldn’t be more pleased. The waiting area is very comfortable and even has complimentary snacks and drinks. More

Not a good experience It took 3 hours for an oil change and tire rotation, you guys somehow broke off my antenna while I was there also. Not good. It took 3 hours for an oil change and tire rotation, you guys somehow broke off my antenna while I was there also. Not good. More

Great service and waiting area I was impressed with this location. I had an oil change, and they offered a free car wash. They also had a clean, quiet waiting area with good wi-fi, I was impressed with this location. I had an oil change, and they offered a free car wash. They also had a clean, quiet waiting area with good wi-fi, comfortable chairs, and a great varierty of snacks and beverages. I will drive an extra 15 minutes to go to this location over the Jefferson City location. More

Thank you Arrived early, but was accepted right away. We were advised regarding the service to be performed and related costs. Service personnel was knowledge Arrived early, but was accepted right away. We were advised regarding the service to be performed and related costs. Service personnel was knowledgeable and helpful. More

Great service I bring my car in for service a few times a year and have always gotten friendly people and good quality work. Their waiting area is great and shuttle I bring my car in for service a few times a year and have always gotten friendly people and good quality work. Their waiting area is great and shuttle service is good too. More

Great service! Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have alw Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have always been very pleased with him! More

Machen Toyota They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The wai They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The waiting area was very clean and comfortable. More

Great service The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. More

Maintenance service I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are doing More

Charged for no value. Not called back when completed. brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was reset the light. They continually pressure my wife on unneeded expensive upsells when brought in for routine services in past. Not trustworthy. Looking to take advantage of people at dealership prices. We are done with Joe machens for life. Quill be advising friends and family to avoid at all cost as well. More