Joe Machens Toyota - Service Center
Columbia, MO
580 Reviews of Joe Machens Toyota - Service Center
Very good service, reasonabley priced. Practically all of our service work here has been scheduled maintenance & they have always done good work at reasonable prices. They have always asked Practically all of our service work here has been scheduled maintenance & they have always done good work at reasonable prices. They have always asked first about performing anything additional and have explained their reasoning. Have had no problems scheduling appointments. More
Great Service What a great experience I had at Joe Machens Toyota. From just driving in an having it checked in right away to how quick they got it done, all was i What a great experience I had at Joe Machens Toyota. From just driving in an having it checked in right away to how quick they got it done, all was impressive! The waiting room was first class and a wonderful place to spend time with my daughter. Thank you very much for treating us like we mattered. I almost can’t wait to go back!!! More
Oil change It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slo It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slow. I arrived early and it still took 2 hours. I have better stuff to do than sit and wait forever. More
Great Service Dept. The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate. The customer lobby was comfortable and the amenities gracious. Work completed slightly ahead of estimate. Good job. More
oil change, tire rotation and entine restoration. Made an appointment for service. Jacqueline Clark was the assistant service manager that greeted us. After three hours we were told the car was ready Made an appointment for service. Jacqueline Clark was the assistant service manager that greeted us. After three hours we were told the car was ready. We checked out drove the car down the parking lot and saw LOW ENGINE PRESURE LIGHT on. Took the car back to Jacqueline and she took it back to the service garage and they corrected the service light. Putting new oil in the vehicle does help! Jacqueline Clark worked thru part of her lunch to get all of this corrected and went that extra step to help out!!! If the car wash machine is going to out of service stop the coupons! More
Buying experience was great so was service visit. The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Ter The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Terry was very helpful and courteous. More
5000 mile check-up Great service, very friendly. Service performed in a timely manner, as well. Dealership honors commitments made by employees. Great facilities. Dealer Great service, very friendly. Service performed in a timely manner, as well. Dealership honors commitments made by employees. Great facilities. Dealer involved in & committed to community. More
Recent Service Great first time experience. Layout very customer oriented. Having three bays to bring my vehicle in is wonderful. Great lounge with multiple refreshm Great first time experience. Layout very customer oriented. Having three bays to bring my vehicle in is wonderful. Great lounge with multiple refreshments for customers to wait. More
It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly. More
Great Service I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attent I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attention to my safety and my wallet was much appreciated! More