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Joe Machens Toyota - Service Center

Columbia, MO

4.3
580 Reviews

580 Reviews of Joe Machens Toyota - Service Center

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December 29, 2018

Very good service, reasonabley priced. Practically all of our service work here has been scheduled maintenance & they have always done good work at reasonable prices. They have always asked More

by BobH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Dominique Warrick, Clay Stottlemyre, Randy Oliver
December 12, 2018

Great Service What a great experience I had at Joe Machens Toyota. From just driving in an having it checked in right away to how quick they got it done, all was i More

by macbeth2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
December 04, 2018

Oil change It’s to expensive to get a oil change. It cost me $78.00 just for an oil change. I also had a $15.00 coupon. That is out rages. They are also very slo More

by Kj1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett
December 04, 2018

Great Service Dept. The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate More

by rpdowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
November 21, 2018

oil change, tire rotation and entine restoration. Made an appointment for service. Jacqueline Clark was the assistant service manager that greeted us. After three hours we were told the car was ready More

by Corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Oliver
November 07, 2018

Buying experience was great so was service visit. The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Ter More

by BobJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Shawn Hall, Randy Oliver
November 01, 2018

5000 mile check-up Great service, very friendly. Service performed in a timely manner, as well. Dealership honors commitments made by employees. Great facilities. Dealer More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
October 13, 2018

Recent Service Great first time experience. Layout very customer oriented. Having three bays to bring my vehicle in is wonderful. Great lounge with multiple refreshm More

by Columbia Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Oct 15, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with our service! We do appreciate you and your business! Come back and see us!

October 09, 2018

It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly More

by BRIANHOEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Oct 10, 2018 -

Joe Machens Toyota responded

Brian, thank you for the positive feedback! We are very pleased to know you had a good experience with our team! We do appreciate you and your business!

October 05, 2018

Great Service I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attent More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lee
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