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Joe Machens Volkswagen
Columbia, MO
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,124 reviews
Verified Customer
June 17, 2020
This was, hands down, the best experience I have EVER had purchasing a car. It was efficient and everyone was very friendly and not pushy at all. We were in and out in a little over an hour. We drove over an purchasing a car. It was efficient and everyone was very friendly and not pushy at all. We were in and out in a little over an hour. We drove over an hour to purchase at this dealership and I will absolutely be recommending it to all of my friends in the St. Louis area. It was well worth the trip to Columbia. We got a great deal and we love our new car. Damarkus was amazing! I would give him 10 stars if I could. More
by JOHN.MILITELLO
June 16, 2020
Hands down the most positive dealership experience I’ve ever had. Didn’t waste my time with the same old tired sales tactics. Straight forward and simple. ever had. Didn’t waste my time with the same old tired sales tactics. Straight forward and simple. More
by Inkinvein
June 15, 2020
Bruce was wonderful to work with while purchasing our new Volkswagen. He was polite and very knowledgeable in all aspects of the process. I will be a repeat customer when in the market for a new vehicle. Volkswagen. He was polite and very knowledgeable in all aspects of the process. I will be a repeat customer when in the market for a new vehicle. More
by stewartfarms39
Employees Worked With
Bruce Tell
June 13, 2020
Mike Glasgow is an awesome salesman. He goes above and beyond for the customer, even coming in on his day off, just for the customer. Anthony does a great job also beyond for the customer, even coming in on his day off, just for the customer. Anthony does a great job also More
by Kim Ames
Employees Worked With
Anthony Heaper, Michael Glasgow
June 12, 2020
Never have I had any issues in 5 years . The service staff at Joe Machens. Volkswagen has always been very courteous and friendly. Tom and JC and Mike have always answered any questions or ad The service staff at Joe Machens. Volkswagen has always been very courteous and friendly. Tom and JC and Mike have always answered any questions or addressed any concerns that I have ever brought to their attention. I will continue to use Joe Machens Volkswagen for service as long as I still drive a Volkswagen. More
by J.BOONE71
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup
June 11, 2020
Joe Machens Volkswagen was very accommodating. I didn’t feel pressured to make any big decision on the spot. They were very honest and knowledgeable feel pressured to make any big decision on the spot. They were very honest and knowledgeable More
by v.fisher1498
June 10, 2020
Too much waiting, too long to locate a vehicle from other lots, did not negotiate price, wasn’t straight about the price of vehicle and it wasn’t marked. lots, did not negotiate price, wasn’t straight about the price of vehicle and it wasn’t marked. More
by Ladonna Beachy
Employees Worked With
Anthony Heaper, Sam Torseen
