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Joe Machens Volkswagen
Columbia, MO
2,164 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,164 reviews
April 22, 2026
Friendly, efficient, knowledgeable staff Kept me informed Appreciated being able to wait on my vehicle and it not taking long Appreciated being able to wait on my vehicle and it not taking long More
by gleew1
Verified Customer
April 17, 2026
Always attentive to the customers needs. Easy to talk to. Gets the job done every time Easy to talk to. Gets the job done every time More
by Bkivie
April 13, 2026
Fast, professional, and with knowledge. Booked my appointment and worked with me when I could bring it, as well as pick it up. Did the job and very politely guided me through picking up Booked my appointment and worked with me when I could bring it, as well as pick it up. Did the job and very politely guided me through picking up More
by dorothylkramer
April 11, 2026
Great! Very friendly and helpful. The process was very fast and well explained! Highly recommend! Very friendly and helpful. The process was very fast and well explained! Highly recommend! More
by JLESTER4
Employees Worked With
April 07, 2026
Very pleased with finding exactly what I wanted in a car. Listened to all of my needs/wants and concerns. Answered all my questions Listened to all of my needs/wants and concerns. Answered all my questions More
by Kiranichols743
March 28, 2026
VW of Columbia got me in an out very quick the guys were very friendly very friendly More
by Jonburns
Employees Worked With
March 23, 2026
I like taking my car back to the dealer where I purchased. Actual Salesman and all the service advisors have changed since car was purchased new, but always treated great by all the employees of J purchased. Actual Salesman and all the service advisors have changed since car was purchased new, but always treated great by all the employees of Joe Machens Volkswagen. More
by AB0QL
Employees Worked With
March 21, 2026
Fair negotiation no time wasted very friendly didn’t try to take advantage or be greedy to take advantage or be greedy More
by ethanwadlow
March 20, 2026
Courteous and timely service. The adviser explains the service, and was thorough. The courtesy ride to home and back was excellent. The adviser explains the service, and was thorough. The courtesy ride to home and back was excellent. More
by NEERU11
Employees Worked With
I do not remember the name
March 14, 2026
As always, the service department was kind and very accommodating to us & assuring our VW was checked for anything needed as well as advising work that we should consider in the upcoming months. accommodating to us & assuring our VW was checked for anything needed as well as advising work that we should consider in the upcoming months. More
by socialworkpatrick
