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Joe Machens Volkswagen

Columbia, MO

4.4
1,692 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 1,692 reviews

September 25, 2022

Service Dept and Parts Department we excellent and help out Veteran and their family getting an old vehicle repaired and well within a timely manner and the cost was pricey but the service in both departme More

by Dan.j.levasseur
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh Yantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

We were there2 hours for oil change and tire rotation Too long to wait for that More

by Mapa-arnold
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Brought my car in for service. The week before I was there for an oil change. Was suppose to have free oil changes for two years. The day of the oil change they didn’t charge me bu More

by dg401983
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff Fletcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

The people were very friendly and courteous. They explained everything along the way. Even with a few hiccups because of bank regulations, things still went very well. Was very satisfied. More

by Frogman
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Terzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Had starting issue, turned out to be a bad replacement battery dealership had installed previously. Was under warranty, no fees. More

by Flint
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Jeff Fletcher is amazing. Chris is pretty cool too. Oh and Charlie in Parts is Fantastic as well. More

by DaddyD
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2022

My appointment at Joe Machens Volkswagon was very good. Very informative about what was taking place and what I needed. More

by BOBGIBSONRULES
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

I dIdn’t mention tire rotation until appointment almost done, but they had done it anyway and had a coupon so no cost to me. That was awesome More

by rndygordon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Waited excessive time to get to Finance. Was quick when finally started, should have been quicker. More

by Ed
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Nothing like Joe Machans Nissan which I have done business with for several years. People were not friendly, this time they were all polite anyway.. just saying don’t ask if you want know my honest o More

by connie.english28@gmail.com
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
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