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Joe Machens Volkswagen
Columbia, MO
2,173 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,173 reviews
May 19, 2026
Above and beyond. Gave me a loaner car for my warranty issues that lasted a almost 2 months. Extremely reaponsive to my inquiries, even moved my car inside during a ha Gave me a loaner car for my warranty issues that lasted a almost 2 months. Extremely reaponsive to my inquiries, even moved my car inside during a hail storm. Very happy with my service. Wish I bought my Arteon from them instead of Lee's Summit. More
by cw154054
Verified Customer
May 19, 2026
Had a little paperwork hiccup but otherwise was very pleased with the process and will visit them again. pleased with the process and will visit them again. More
by nateanderson10
May 15, 2026
Stopped at the dealership and Micah Million made time for me to get an oil change wait time was reasonable and video with pictures are a great tool to see from the eyes of a mechanic. Complimentary coffee an me to get an oil change wait time was reasonable and video with pictures are a great tool to see from the eyes of a mechanic. Complimentary coffee and chips were greatly appreciated. A visit from the salesman David Arnold who remembered selling me my car really shows they care. Lastly got an email update from Carfax care report as the dealership entered the visit for my records just perfect business experience. More
by ezchayo
May 13, 2026
Very friendly sales people. Hated to have to wait on all the paperwork. Malachi was great. Sara was also outstanding in making us feel welcome with their hospitality Hated to have to wait on all the paperwork. Malachi was great. Sara was also outstanding in making us feel welcome with their hospitality More
by dddrane70
May 07, 2026
I like a bit of business with this Dealership business, they are very good at it ?? they are very good at it ?? More
by PANO142
May 07, 2026
I took my 2019 Lawton Jetta in to make sure it was drivable. I was told it was 100% safe. When I took it to the body shop I found out that the suspension was bent they should have seen that when they drivable. I was told it was 100% safe. When I took it to the body shop I found out that the suspension was bent they should have seen that when they removed the tires. I have called several time to make appointments and cannot get anyone to call me back. Very disappointed with the service and will be taking my car somewhere else. More
by Christina
Employees Worked With
May 03, 2026
They were very kind, helpful, and attentive. They were knowledgeable as well. I would go back for sure. They were knowledgeable as well. I would go back for sure. More
by DSPATTERS
May 02, 2026
Very detailed and friendly Jade was very knowledgeable about out Tiguan and delivery of vehicle was timely about out Tiguan and delivery of vehicle was timely More
by rupptide1
May 01, 2026
Good Very professional. Helped us through the buying process and we received a fair price on our trade in. Helped us through the buying process and we received a fair price on our trade in. More
by THEHOOKS138
April 22, 2026
Friendly, efficient, knowledgeable staff Kept me informed Appreciated being able to wait on my vehicle and it not taking long Appreciated being able to wait on my vehicle and it not taking long More
by gleew1
