Joe Machens Volkswagen

Fantastic customer service. JC was attentive and flexible. Comfortable waiting area. I came in earlier than scheduled for an oil change and my tech found 2 dangerously worn tires. flexible. Comfortable waiting area. I came in earlier than scheduled for an oil change and my tech found 2 dangerously worn tires. More

Very friendly and accommodating. Very positive experience. Mr. Collier was excellent. Clerk behind the desk was very helpful too. Thanks for the great service appointment. experience. Mr. Collier was excellent. Clerk behind the desk was very helpful too. Thanks for the great service appointment. More

Awesome Experience Best experience ever buying a car, we drove all the way from Arkansas, the locked the car we wanted. Awesome knowledge about all the car features. The Best experience ever buying a car, we drove all the way from Arkansas, the locked the car we wanted. Awesome knowledge about all the car features. The dealership was very clean, great social distancing protocols. We are very happy to bought the car at Joe Machens, and definitely we are going to be back again. Jeremy is without doubt a 5 stars. More

Everyone we worked with here was very helpful and understanding. We were looking to trade in a couple of cars - to get a couple of “new to us vehicles” and had some pretty specific items we were need understanding. We were looking to trade in a couple of cars - to get a couple of “new to us vehicles” and had some pretty specific items we were needing. They worked with us with several different vehicles- and combination of vehicles until we found what we needed for our family. Everyone was polite and quick to reply and keep us updated. Highly recommend! More

Working with DeMarcus was a great experience. I’ve bought a car from him twice now and when I need a car in the future ( hopefully distant) I’ll definitely be reaching out to see if he’s still there. a car from him twice now and when I need a car in the future ( hopefully distant) I’ll definitely be reaching out to see if he’s still there. More

Damarkus was very helpful in showing and explaining the vehicle. Everyone was pleasant and easy to talk to. Everything went smoothly. I would recommend them to everyone looking for a new vehicle. vehicle. Everyone was pleasant and easy to talk to. Everything went smoothly. I would recommend them to everyone looking for a new vehicle. More

Jeremy was a huge help in our car buying process. He made it quick and painless. He went the extra mile to make sure we got exactly what we wanted. I highly recommend giving him a call if you are looking to it quick and painless. He went the extra mile to make sure we got exactly what we wanted. I highly recommend giving him a call if you are looking to purchase a new car! More

Sam did an outstanding job of finding a vehicle that fit within my tight budget and getting a great price on my trade in. Also, the team did a great job of ensuring our used vehicle was spotless and ready f within my tight budget and getting a great price on my trade in. Also, the team did a great job of ensuring our used vehicle was spotless and ready for our trip. I would recommend this dealership to anyone! More

Excellent service. Went above and beyond to meet my wants and needs in any way possible! Loved being able to leave that day with my new car. 10/10 recommend. and needs in any way possible! Loved being able to leave that day with my new car. 10/10 recommend. More

Phoned in to arrange an oil change. Spoke with both JC Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let k Phoned in to arrange an oil change. Spoke with both JC and Tom. They explained that even oil changes needed an appointment due to COVID-19. Tom let know about $10 discount available on line. Upon arrival Tom met me and checked my car in and pointed out the waiting area and available refreshments. Done in an hour and Tom went over everything done to my vehicle. Great, great service and employees. Will b back next time! More