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Joe Machens Volkswagen
Columbia, MO
2,126 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,126 reviews
January 15, 2020
Nice service and not at all pushy. Loved that the salesman helped my husband surprise me with my first new car, and even parked it in the enclosed service area for me to "meet" since it was dark, col salesman helped my husband surprise me with my first new car, and even parked it in the enclosed service area for me to "meet" since it was dark, cold, and rainy outside. More
by andi
Verified CustomerEmployees Worked With
Anthony Heaper, Jeff Fletcher
January 11, 2020
It was a good experience. Jonathan was very helpful to help me get the right car for me. I am always pleased with the service department. The wait is never too long and the lounge is comfortable. Mike help me get the right car for me. I am always pleased with the service department. The wait is never too long and the lounge is comfortable. Mike has helped me many times with service and he gives superb attention to detail. More
by JUDY_VOIGT
Employees Worked With
Anthony Heaper, Josh Yantis, Michael Soukup
January 11, 2020
The service center at this dealership is great! JC was very attentive and helpful. He got my car running well again. Definitely recommend JM Volkswagen! very attentive and helpful. He got my car running well again. Definitely recommend JM Volkswagen! More
by cubw2001
Employees Worked With
John "JC" Collier
January 11, 2020
Very happy with the service. Communication was very good and made everything easy even though i had a few xxxx-ups on my end they made everything work. Will definitely be back for any future purchases. and made everything easy even though i had a few xxxx-ups on my end they made everything work. Will definitely be back for any future purchases. More
by Keith6454
Employees Worked With
Sam Torseen
January 08, 2020
Pleased with my purchase. I dont feel like i fully understand the maintenance plan I got talked into buying and i was a little miffed I was told the wrong sales tax figure by several hundred dollars b understand the maintenance plan I got talked into buying and i was a little miffed I was told the wrong sales tax figure by several hundred dollars but overall pleased with the treatment received and purchase. Thank you. More
by Jobryanfamily
Employees Worked With
Anthony Heaper, Jeff Fletcher
January 07, 2020
Great experience, Mikey was more than patient with us looking at several cars and test drives etc. over 2 visits. Would buy here again for sure. looking at several cars and test drives etc. over 2 visits. Would buy here again for sure. More
by GREG_CUBS23
Employees Worked With
Anthony Heaper, Michael Glasgow
January 07, 2020
I found the dealership to be friendly, accommodating, very knowledgeable and gave an explanation of the service that was very understanding. Also explained the process of part that was ordered. very knowledgeable and gave an explanation of the service that was very understanding. Also explained the process of part that was ordered. More
by MCBECK1064
Employees Worked With
John "JC" Collier
January 05, 2020
Great salesman to work with! Mikey was extremely responsive and not pushy in any way. We knew what we wanted and they had it so the sale was not all that difficult but he made it Mikey was extremely responsive and not pushy in any way. We knew what we wanted and they had it so the sale was not all that difficult but he made it a great experience. We now consider him 'our car guy'! More
by JenB
Employees Worked With
Michael Glasgow
January 03, 2020
JC is AMAZING! I want to thank JC for being the most amazing person to work with! When it comes to customer service he is the BEST EVER I want to thank JC for being the most amazing person to work with! When it comes to customer service he is the BEST EVER More
by Tinamorton28
Employees Worked With
Matt Scrogin, John "JC" Collier
