Joe Machens Volkswagen

Friendly and experienced advisors Michael was an excellent person to work with, very Professional and very helpful. Definitely will be telling all my friends to go there. Top notch Michael was an excellent person to work with, very Professional and very helpful. Definitely will be telling all my friends to go there. Top notch service department More

It was a good experience. J.c was the guy I was dealing with while my car was in for warranty work, he was very good at keeping me up dated on the progress of my car. He was v J.c was the guy I was dealing with while my car was in for warranty work, he was very good at keeping me up dated on the progress of my car. He was very helpful with all my questions regarding The work being preform on my car. And helped me get in to a rental even after the service department was closed. More

Great Job. I’ve been very impressed of how accommodating they were with my appointment. Their service was excellent. Thank you so much. Will be back if I have an I’ve been very impressed of how accommodating they were with my appointment. Their service was excellent. Thank you so much. Will be back if I have any issues or for maintenance. More

Excellent service!!!! Went in for a warranty issue. Joe kept us informed and was a pleasure to work with. Service was fast and professional. I highly recommend Machens V Went in for a warranty issue. Joe kept us informed and was a pleasure to work with. Service was fast and professional. I highly recommend Machens VW!!! More

Sam is the man Absolutely the only dealership I’ve ever dealt with that gave me what I wanted. Courteous, kind and fun. All of the employees we encountered or viewed Absolutely the only dealership I’ve ever dealt with that gave me what I wanted. Courteous, kind and fun. All of the employees we encountered or viewed in the distance were all happy and smiling , I took that as well paid, well treated employees. I’ve recommended them to everyone. More

Purchased a new vehicle Everyone was friendly and helpful without being too pushy. The small dealership was laid back and comfortable. We had a little bit of a wait, but enjo Everyone was friendly and helpful without being too pushy. The small dealership was laid back and comfortable. We had a little bit of a wait, but enjoyed visiting with our sales professional, Jeremy. More

Very polite and efficient! I had a recall service done on my 2017 VW Beetle. They completed the work and even washed my dirty car. Thank you very much! I had a recall service done on my 2017 VW Beetle. They completed the work and even washed my dirty car. Thank you very much! More

Perfect experience I had a great experience. There was a small glitch with my car’s computer system, and Joe Machens VW was able to get it fixed quickly and get me back I had a great experience. There was a small glitch with my car’s computer system, and Joe Machens VW was able to get it fixed quickly and get me back on the road within just a few hours. Thank you! More

2014 Passat maintenance Good service. Routine maintenance for my Passat I purchased from Joe Machens. Quicker than expected, service with a smile. Planning on returning fo Good service. Routine maintenance for my Passat I purchased from Joe Machens. Quicker than expected, service with a smile. Planning on returning for my next car service. More

Needed Help Stopped by to find out if my son’s car was safe to drive after hearing a clunking sound in the right front. They got the car in quickly on a Saturday Stopped by to find out if my son’s car was safe to drive after hearing a clunking sound in the right front. They got the car in quickly on a Saturday even with a skeleton crew and were able to diagnose it quickly, make some adjustments, and got me on my way in just over an hour. Best part was I knew my son’s car was safe to drive. Outstanding customer service and handled everything professionally. Sorry I can’t remembwr the names of the employees specifically at the Service Desk or the mechanics but a BIG THANKS to everyone who was involved! More