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Joe Machens Volkswagen
Columbia, MO
2,126 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,126 reviews
December 26, 2019
Excellent Service The entire car buying experience was very pleasant. My car salesman Demarcus Cain made sure I got everything I needed/wanted in a new car The entire car buying experience was very pleasant. My car salesman Demarcus Cain made sure I got everything I needed/wanted in a new car More
by Banksbridget05
Verified CustomerEmployees Worked With
December 24, 2019
Excellent Service Jeremy Bealmer was very professional and knowledgeable about all new inventory. It made it very easy for us to make our decision on what we wanted. On Jeremy Bealmer was very professional and knowledgeable about all new inventory. It made it very easy for us to make our decision on what we wanted. Once we chose our new new VW Atlas we set a time to come back and sign all documents. We were in and out in less than 45 minutes. Best service ever. Thank you Jeremy Bealmer and all the VW Staff. I give you all 5 Stars. More
by robertbennett1969
December 23, 2019
Fast and efficient service Took my car in because of a brake issue. I normally do all my own repairs but I couldn't find what was causing the issue this time. They found the Took my car in because of a brake issue. I normally do all my own repairs but I couldn't find what was causing the issue this time. They found the problem and fixed it for less than they estimated. Very pleased with the service. More
by HEATH65251
Employees Worked With
John "JC" Collier
December 22, 2019
Oil change Other than having to schedule an appointment to get my oil changed on my Audi Q5, the overall experience with the service department was excellent. Other than having to schedule an appointment to get my oil changed on my Audi Q5, the overall experience with the service department was excellent. More
by GOLF2WIN2
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
December 22, 2019
A+ experience Friendly and amazing staff all the way around. Was a pleasure doing business with Bruce Wayne. I will definitely recommend friends and family to go he Friendly and amazing staff all the way around. Was a pleasure doing business with Bruce Wayne. I will definitely recommend friends and family to go here for their future vehicle purchases. More
by STROTHER04
Employees Worked With
Bruce Tell
December 21, 2019
Basic oil change Karl did a great job. Very quick, set the clock to correct time and even had it washed! Very happy with this service. Worth every penny. Karl did a great job. Very quick, set the clock to correct time and even had it washed! Very happy with this service. Worth every penny. More
by DANIELDUNCAN
Employees Worked With
Karl Worden, Joe Hawkins
December 21, 2019
Outstanding Service Dept. Experience Honest, charges were discussed upfront, when charges were higher, they honored the original agreed upon charge. Very courteous and took time to sit d Honest, charges were discussed upfront, when charges were higher, they honored the original agreed upon charge. Very courteous and took time to sit down and discuss the problem completely. More
by Disappointed
Employees Worked With
Tom Turner
December 21, 2019
Finding rattling issue The service manager the service writer and the service tech are the most professional people I have ever met. They found area that was the rattli The service manager the service writer and the service tech are the most professional people I have ever met. They found area that was the rattling issue when another vw service department could not!!! More
by JMASON4
Employees Worked With
Brad Heur. This man is spectacular and very professional. Great social interaction with me when I was at the height of frustration with original VW dealer in St Louis where I bought car., Tom Turner, John "JC" Collier
December 19, 2019
Quick and friendly. In and out in under an hour for an oil change and visual inspection. J.C. is back. He's friendly and super awesome as always! In and out in under an hour for an oil change and visual inspection. J.C. is back. He's friendly and super awesome as always! More
by Alefler
Employees Worked With
John "JC" Collier
December 19, 2019
Quick service, nice folks I went in for an oil change and a recall fix for my 2016 VW Beetle. They were quick and efficient as well as curtious. I went in for an oil change and a recall fix for my 2016 VW Beetle. They were quick and efficient as well as curtious. More
by bendertom8
Employees Worked With
Michael Glasgow
