Joe Machens Volkswagen

Best Car Buying Experience! Bruce at Joe Machen's was very easy going and didn't try to force the sell. He and the Finance Manager Anthony went above and beyond to meet our car a Bruce at Joe Machen's was very easy going and didn't try to force the sell. He and the Finance Manager Anthony went above and beyond to meet our car and payment needs. More

Great service! I was able to drop off my car when my battery died and they got it fixed for me at a good price by the end of the next day. I am very pleased with the I was able to drop off my car when my battery died and they got it fixed for me at a good price by the end of the next day. I am very pleased with the service I got. More

40000 oil change and recall took a little longer than expected but the service man, don't remember his name, reddish hair young man, kept me updated on progress. Offered me snac took a little longer than expected but the service man, don't remember his name, reddish hair young man, kept me updated on progress. Offered me snacks and drinks, tv remote! very comfortable and didn't mind the wait! No Salesman bothered me! More

Didnt solve problems I took my car there to get diagnosed and they charged me 135 dollars to do it and then told me I needed to pay then over 500 dollars to replace a vacu I took my car there to get diagnosed and they charged me 135 dollars to do it and then told me I needed to pay then over 500 dollars to replace a vacuum hose so they could diagnose it again and figure out the real problem, no thanks More

Joe Machen VW is the Bomb diggity! Honest! Shawn, the Service Advisor in Columbia, Missouri, explained the issue, told us when to expect it and it was right on the date he promised it! Honest! Shawn, the Service Advisor in Columbia, Missouri, explained the issue, told us when to expect it and it was right on the date he promised it! Love my VW Beetle and plan to keep it for a long time! ??🚘 More

Experience in service The team was very kind and helpful. The speed of getting things done seemed a bit slow. My problem that was supposed to be fixed but this will be the The team was very kind and helpful. The speed of getting things done seemed a bit slow. My problem that was supposed to be fixed but this will be the 3rd time the exact problem has been worked on. This time by the time we got home it was doing the same thing. Now we are going to have to drive 75 miles back to work on the car-taking another day off and the fact we are out of commission to one car is hard with a family of 6! The issue we are having is the same thing two other times and nobody seems to worry or not care that it’s a major issues for us especially since we don’t live right in town and that I have always felt the Volkswagen was a great vehicle but this is frustrating! More

Excellent service Always feel the staff are doing a great job for me. The call with questions, communication is great! So appreciate the ride to work and back. They eve Always feel the staff are doing a great job for me. The call with questions, communication is great! So appreciate the ride to work and back. They even warmed my car yesterday! Thanks! More

Service Amazing people and service as always. Thanks for making my trip quick and easy. Great coffee and drinks/snacks to keep little ones entertained. Awesom Amazing people and service as always. Thanks for making my trip quick and easy. Great coffee and drinks/snacks to keep little ones entertained. Awesome! More

Quick and great Took my Jetta in for a quick oil change/ check up! They were fast and thorough! We were in and out in an hour!! Thanks Took my Jetta in for a quick oil change/ check up! They were fast and thorough! We were in and out in an hour!! Thanks More

Engine light came on My engine light came on so I made an appointment. They fixed the problem in no time at all! It was all covered under warranty so I didn't have to pay My engine light came on so I made an appointment. They fixed the problem in no time at all! It was all covered under warranty so I didn't have to pay anything. I got the best guy around to work with Shawn Williams! More