Joe Machens Volkswagen

Headlight bulbs changed Very friendly. Fast service. Loved the coffee machine. They were able to get me in even though I arrived 40 min before my scheduled appointment. Very friendly. Fast service. Loved the coffee machine. They were able to get me in even though I arrived 40 min before my scheduled appointment. More

Excellent service, friendly and knowledgeable staff members The staff had a why of making you feel right at home. The staff is friendly , knowledgeable and goes out of their way to make your experience a succe The staff had a why of making you feel right at home. The staff is friendly , knowledgeable and goes out of their way to make your experience a successful and uplifting auto service . More

VW service rates #1 From first phone contact with receptionist through my whole service experience, the staff is always friendly and helpful. Amanda continues to be my ch From first phone contact with receptionist through my whole service experience, the staff is always friendly and helpful. Amanda continues to be my choice when servicing my car. More

Awesome Jonathon did a great job. Very prepared and organized! He ordered our car and continually followed up with the status while it was being built. Jonathon did a great job. Very prepared and organized! He ordered our car and continually followed up with the status while it was being built. More

Honest, professional, and fair. Feel I received a good deal, had called first explaining what I wanted, had a professional response from the salesperson, and they honored all my conc Feel I received a good deal, had called first explaining what I wanted, had a professional response from the salesperson, and they honored all my concerns on showing up and purchasing vehicle. More

The salesman was very nice respectful and curtious When no other dealership recognizes true honest people...Joe Machens volkswagon does. They treated us as someone would treat their own family, Thanks When no other dealership recognizes true honest people...Joe Machens volkswagon does. They treated us as someone would treat their own family, Thanks Joe Machens, we needed your help. More

Great service and staff. The time i spent for service was acceptable and the Staff terrific. Able to answer questions as always. I would purchase my next vehicle here. Thank The time i spent for service was acceptable and the Staff terrific. Able to answer questions as always. I would purchase my next vehicle here. Thank you. More

Outstanding! Amanda was very polite, courteous, and professional. Tom's extra effort to accommodate my schedule was really appreciated. The repair took exactly Amanda was very polite, courteous, and professional. Tom's extra effort to accommodate my schedule was really appreciated. The repair took exactly the 1 hour and 15 minutes I was told to expect. Indeed, everyone at Joe Machens VW was very friendly and pleasant. And finally, the free courtesy car wash was a very welcomed surprise. I can't remember being better treated at any other dealership I've dealt with. I am not easily impressed, but they did it. Highly recommended! More

Great Service These folks are a great vw dealer. They make you feel welcome and always treat you with respect. No better place to go if your looking for sales or se These folks are a great vw dealer. They make you feel welcome and always treat you with respect. No better place to go if your looking for sales or service. More

Great Experience Chris was very helpful. When I arrived, he had two great options ready to show me. I’m extremely happily with my choice. I will definitely recommend C Chris was very helpful. When I arrived, he had two great options ready to show me. I’m extremely happily with my choice. I will definitely recommend Chris and Machens to my friends in Columbia. More