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Joe Machens Volkswagen
Columbia, MO
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,124 reviews
October 09, 2018
All are there to support We really appreciated the support from ALL that we worked with at the dealership! Clean facility and great people! Bruce stepped in to help us when Ch We really appreciated the support from ALL that we worked with at the dealership! Clean facility and great people! Bruce stepped in to help us when Chris had other customers to support More
by LANGABBRI
Verified Customer
October 08, 2018
CoMo VW Excellent service as always. Timely, efficient and friendly . Now, if I could just get them to be a full service Audi service center and sell them too Excellent service as always. Timely, efficient and friendly . Now, if I could just get them to be a full service Audi service center and sell them too... More
by CHIEF.BROWNING
Employees Worked With
Ryan Peterson
October 07, 2018
Great service!!!! Had an awesome experience! I was worried it would be really expensive but Shawn and Kevin were able to make it really reasonable for me. It also was a Had an awesome experience! I was worried it would be really expensive but Shawn and Kevin were able to make it really reasonable for me. It also was a really fast turnaround time. They were really friendly also. I definetley recommend them. More
by LILSANDEE07
Employees Worked With
Kevin I’m service was great , Shawn Williams
October 07, 2018
Great service Shawn went above and beyond. He was very courteous and made sure had a ride home. He did a good job explaining issues involving the service. Shawn went above and beyond. He was very courteous and made sure had a ride home. He did a good job explaining issues involving the service. More
by TODD34
Employees Worked With
Shawn Williams
October 05, 2018
Quick and polite Jonathan is the most helpful car salesmen I’ve ever had the pleasure of working with hands down. Anthony and him have helped me with every purchase th Jonathan is the most helpful car salesmen I’ve ever had the pleasure of working with hands down. Anthony and him have helped me with every purchase through this dealership and I couldn’t be more pleased with the quality of their work to find my family and I the best car for us! More
by VDubGuy573
Employees Worked With
Anthony Heaper, Jonathon Martin, Barry Bowman
October 05, 2018
Touareg Buy Easy communication between parties for making now our second VW purchase there. Good prices and very customer service. Recommend highly. Never felt Easy communication between parties for making now our second VW purchase there. Good prices and very customer service. Recommend highly. Never felt bullied into anything. More
by heusted42@gmail.com
Employees Worked With
Anthony Heaper, Bruce Tell
October 05, 2018
New bug Great salesman as I decided what to do about my lease. Decided to buy a new Beatle while still available. Really like Bruce. Not at all impressed by Great salesman as I decided what to do about my lease. Decided to buy a new Beatle while still available. Really like Bruce. Not at all impressed by sales manager. Rest of staff great, too. More
by STILLNOREGRETS
Employees Worked With
Amanda Shaw, Barry Bowman, Bruce Tell
October 03, 2018
Nice experience We were there on a Saturday looking and spoke with Bruce Wayne Tell and what a very nice gentlemen. He was very informative and patient with us. All a We were there on a Saturday looking and spoke with Bruce Wayne Tell and what a very nice gentlemen. He was very informative and patient with us. All and all it was a good experience except for our wait to close was quite long (1 1/2) they were understaffed. Also our finance man was very professional. So Thanks again Bruce Wayne... More
by BRT.CYNDI
Employees Worked With
Bruce Tell
October 01, 2018
Purchase of VW Atlas Mike Glasgow was an excellent sales person! Polite, professional and very knowledgeable about the vehicle. We love our new Atlas! So many great featur Mike Glasgow was an excellent sales person! Polite, professional and very knowledgeable about the vehicle. We love our new Atlas! So many great features on the Atlas, and the ride and comfort is the best we've ever experienced. More
by JHOLTSMAN
Employees Worked With
Anthony Heaper, Michael Glasgow, Barry Bowman, Ryan Peterson
September 29, 2018
Professional service Ryan helped resolve a problem we were having with our key fob. A new part was ordered and arrived ahead of schedule. Install and programming took less Ryan helped resolve a problem we were having with our key fob. A new part was ordered and arrived ahead of schedule. Install and programming took less time than anticipated. Ryan took good care of the warranty part of the service as well. More
by JOEPINTZ
Employees Worked With
Ryan Peterson
