Joe Machens Volkswagen

Thanks for your excellent service! Machens’ VW Service team has consistently provided excellent service whether our 2002 Jetta needed routine maintenance or a repair. They have been ava Machens’ VW Service team has consistently provided excellent service whether our 2002 Jetta needed routine maintenance or a repair. They have been available, friendly, prompt, reliable and priced fairly. I recommend Machens VW without reservation. Thanks for doing great work! More

Great service! I had a great expirence at Joe Machens dealership. Allan was very helpful and I got a great deal on my car. I would recommend this dealership to anyon I had a great expirence at Joe Machens dealership. Allan was very helpful and I got a great deal on my car. I would recommend this dealership to anyone who is looking to buy a Volkswagen. More

My service guy was nice and listened to my concerns. I thought ok my bug in because of a rubber strip that is coming loose from the drivers side top of window. They said they didn’t know of any other pro I thought ok my bug in because of a rubber strip that is coming loose from the drivers side top of window. They said they didn’t know of any other problems like this and basically don’t know how to fix it. Service guy said It’s not leaking! I bought my car new and detail it every month myself because of the soft top. He basically said well we don’t know what it looked like before. Seriously, look at the passenger side, the rubber is down and not coming apart. That is what it’s supposed to look like. My car is under warranty and I was not happy that they didn’t fix it. More

Fantastic customer service and professionalism I was able to walk away with the vehicle I wanted in the price range I wanted without being pressured to immediately make the deal. I was able to walk away with the vehicle I wanted in the price range I wanted without being pressured to immediately make the deal. More

They repaired everything in one visa We live @ Lake Ozark, so we drove a little bit to service our EOS there...every one in service were friendly and professional...all did a great job.. We live @ Lake Ozark, so we drove a little bit to service our EOS there...every one in service were friendly and professional...all did a great job... More

Pencil screwed My finance person didn’t explain all the terms of the loan agreement until we where signing papers. Then he tried to talk numbers but only shuffled mo My finance person didn’t explain all the terms of the loan agreement until we where signing papers. Then he tried to talk numbers but only shuffled money around and tried to make it seem as if I was getting the best deal ever. Then after all the back and forward we had done I still ended up paying the same price and not getting anything I asked for. My salesman was awesome, he took his time and dealt with all my likes and dislikes. More

Excellent experience Christopher paid close attention to our wants and need and delivered. We love the Tiguan. Will gladly recommend Christopher! Thank you to all for your Christopher paid close attention to our wants and need and delivered. We love the Tiguan. Will gladly recommend Christopher! Thank you to all for your friendly service!!! More

Show Me The Deal I was able to get my deal totally online with a brief visit to finance when I picked up my new ride! Bruce Tell was great and went with my ideas! I I was able to get my deal totally online with a brief visit to finance when I picked up my new ride! Bruce Tell was great and went with my ideas! I actually got KBB price for my trade! More

Service was good but my car had a few problems The service was great I had a few problems but they made sure everything was taken care of so that was great I would recommend everyone to visit nice The service was great I had a few problems but they made sure everything was taken care of so that was great I would recommend everyone to visit nice clean place with nice people More

It was awesome very nice people all working on your behalf It was a great experience. Bruce was very pleasant and worked very hard to get us a good deal on what we wanted. Usually they pick a car for you this It was a great experience. Bruce was very pleasant and worked very hard to get us a good deal on what we wanted. Usually they pick a car for you this time I got to pick what I wanted and me and my husband were very happy. Thank you Bruce for every thing. More