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Joe Machens Volkswagen
Columbia, MO
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,124 reviews
May 22, 2018
great eperience I had a wonderful experience. the staff was very friendly and cooperative. they made me feel very welcomed and valuable in my car buy. I loved the cus I had a wonderful experience. the staff was very friendly and cooperative. they made me feel very welcomed and valuable in my car buy. I loved the customer service More
by holmes_alinda
Employees Worked With
Michael Glasgow
May 20, 2018
Maintenance Needed basic maintenance for my VW and oil and service is available on Saturday when I’m off and reasonably priced and doesn’t take long usually. Needed basic maintenance for my VW and oil and service is available on Saturday when I’m off and reasonably priced and doesn’t take long usually. More
by Adam
Verified CustomerEmployees Worked With
Ryan Peterson
May 19, 2018
Great womderful and so forth, it is disturbing however not to be able to submit this survey without typing twenty five words on this section. The womderful and so forth, it is disturbing however not to be able to submit this survey without typing twenty five words on this section. The More
by SOYCAPITAL
Employees Worked With
Ryan Peterson
May 17, 2018
Great experience I forget the name of the technician, but he was fantastic as well. Did a very good job explaining what was repaired, and also letting me know what rep I forget the name of the technician, but he was fantastic as well. Did a very good job explaining what was repaired, and also letting me know what repairs needed to be done in the near future as well. More
by KENT.K
Employees Worked With
Shawn Williams
May 16, 2018
Good experience Matt was very friendly and helpful. He followed up with emails & phone calls to make sure we looked at all the options we had available before we sett Matt was very friendly and helpful. He followed up with emails & phone calls to make sure we looked at all the options we had available before we settled on the van we choose. More
by GREGKNIGHTBOWHUNTER
Employees Worked With
Matt Scrogin
May 16, 2018
Lane assist not workingn Went in to have issue checked. They took care of the problem, took it for a test drive, had it washed and ready to take with us in a short amount of t Went in to have issue checked. They took care of the problem, took it for a test drive, had it washed and ready to take with us in a short amount of time. More
by CHarrison
Employees Worked With
Amanda Shaw
May 13, 2018
Exquisite customer service Friendly, professional staff took care of all our needs, answered our questions, explained everything. Top notch. Great experience. We would definitel Friendly, professional staff took care of all our needs, answered our questions, explained everything. Top notch. Great experience. We would definitely come back to this location. More
by CJ
Employees Worked With
Alan Nichols , Amanda Shaw, Shawn Williams
May 13, 2018
Very helpful! Service and sales personnel were all very helpful and friendly. I highly recommend them. They were honest, and took the time to answer my questions, Service and sales personnel were all very helpful and friendly. I highly recommend them. They were honest, and took the time to answer my questions, which I really appreciated. More
by LAUDYDALE
Employees Worked With
Other Employees :
Amanda Shaw, Jonathon Martin, Shawn Williams
May 11, 2018
Modification This was the best service that I’ve had with Joe Machens. I went in for phase two for the diesel modification and was treated amazing. This was the best service that I’ve had with Joe Machens. I went in for phase two for the diesel modification and was treated amazing. More
by SSG
Employees Worked With
Ryan Peterson
May 10, 2018
Good fun Got what we wanted friendly staff clean place was pretty quick service enjoyed the test drive johnathan was very detailed in car fuctions and knew eve Got what we wanted friendly staff clean place was pretty quick service enjoyed the test drive johnathan was very detailed in car fuctions and knew everything about it ! More
by ALEXNDER
Employees Worked With
Jonathon Martin
