Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,120 reviews
Verified Customer
June 04, 2022
Unprofessional, Unprofessional, Unprofessional! I have never dealt with a business before that care less for their customers and doing the right thing. I’ll be shocked if this review even makes it I have never dealt with a business before that care less for their customers and doing the right thing. I’ll be shocked if this review even makes it for anyone to view. More
by VWREGRETS
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
June 02, 2022
Dealer was not pushy and very cool to talk with and take care of my car needs. Highly recommend care of my car needs. Highly recommend More
by Cjpippin
May 31, 2022
Not a great experience. Waited two weeks with no updates. Was told to come and pick it up at a specific date, only to find out the guy who told me that never relayed that to Waited two weeks with no updates. Was told to come and pick it up at a specific date, only to find out the guy who told me that never relayed that to the mechanics. The next day, this man was gone and the mechanics were got off guard. Jeff was the only one honest with me and did the best he could to remedy the situation. The next repair, I found somewhere else. More
by Smith
Employees Worked With
Jeff Fletcher
May 31, 2022
Damarkus was great! Thank you so much for all of your help! We had a great experience! Thank you so much for all of your help! We had a great experience! More
by Angie B
Employees Worked With
May 30, 2022
Great customer service! Staff very knowledgeable and helpful in answering all questions. Would highly recommend to anyone. Staff very knowledgeable and helpful in answering all questions. Would highly recommend to anyone. More
by Sarah
