Joe Machens Volkswagen

knowledgeable very polite professional easy to work with and I felt very valued as a customer not just a dollar sign I would definitely recommend sending my friends or family into your location to purchase and I felt very valued as a customer not just a dollar sign I would definitely recommend sending my friends or family into your location to purchase vehicle from Leo. More

Thanks for all your help with my wreck and my oil change and getting me a car too drive for a few days and getting me a car too drive for a few days More

Good! Good! Good! Ema was good! Thank you very much. Are you gonna give us a little encouragement for purchasing two brand new cars in a month? 😀 Good! Good! Ema was good! Thank you very much. Are you gonna give us a little encouragement for purchasing two brand new cars in a month? 😀 More

Always nice and friendly and have always had good luck and service when I was there, just upset my favorite service writer left. and service when I was there, just upset my favorite service writer left. More

We were super impressed with no haggle pricing. The sticker prices were on the vehicles. Our sales man Bruce was great! We will recommend your dealership for sure! The sticker prices were on the vehicles. Our sales man Bruce was great! We will recommend your dealership for sure! More

Everything I ask to have done was taken care of. However, for an oil change, air filter replacement, brake flush, tire rotation, and multi-point inspection, four and one-half hours was a long time However, for an oil change, air filter replacement, brake flush, tire rotation, and multi-point inspection, four and one-half hours was a long time to sit and wait. I arrived at 10:15 am and car was not ready until 2:30 pm. The people were very courteous and I know it is not their fault. Perhaps you should hire more mechanics to do the work. More

I took my car in about the AC because it worked just fine before I left it with them for months to get a motor swap. Of course they determined that the issue had nothing to do with the work they had previous before I left it with them for months to get a motor swap. Of course they determined that the issue had nothing to do with the work they had previously done, so it would cost me a fortune to repair. I had no choice really, as I have black leather seats, so I told them to proceed with the repair services. I asked them to give me the part they were replacing on my AC so I knew that the work was actually being completed and not just replacing a fuse and charging me $500 bucks for it. They told me they would, but when I picked up the vehicle there was no part in sight. They told me they would talk to the tech when he came in an find out where the part was, but no one ever called me back. I am pretty sure they scammed me, but there is no way for me to even find out. This dealership has been the bane of my existence for nearly a year. Go elsewhere if you can. They lie. They told me my engine replacement would cost me $650 to $800 out of pocket and my insurance covered the rest. No surprises he said. Then when it was done the bill was $1500. No apology, no explanation for why they did not call and approve changes. Then I ask for a part and they say they will leave it but they don't. There is no way for me to know if I got scammed and that is just how they like it. More

My car got AC issues. After checking, The service department identified the issue. the people there are really nice and ready to help. After checking, The service department identified the issue. the people there are really nice and ready to help. More

Very good people very courteous and really tried to help you out I will be back again you out I will be back again More

My wife and I needed a new vehicle due to our expanding family. Leo was very professional, helpful and attentive with finding us our new SUV. Everyone at the dealership made it a first-class operation. family. Leo was very professional, helpful and attentive with finding us our new SUV. Everyone at the dealership made it a first-class operation. More