Back

Joe Machens Volkswagen

Columbia, MO

4.5
2,121 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
Contact Dealership

1200 Vandiver Dr

Columbia, MO

65202

Directions

By Type

Showing 2,121 reviews

April 09, 2022

Friendly service, great price for the car that I wanted. Couldn’t be happier with my purchase. Thanks Cody! More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Apr 11, 2022 -

Joe Machens Volkswagen responded

We are incredibly grateful that you took the time out to leave us a 5-Star review!

April 09, 2022

Best group of people I’ve ever worked with, they go above and beyond. Would definitely recommend. More

by TTURNER501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Tom Turner
Apr 11, 2022 -

Joe Machens Volkswagen responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Joe Machens!

April 09, 2022

This is the second car that we’ve purchased at Joe Markins VW. Everyone has always been super friendly and very knowledgeable. Absolutely no pressure whatsoever, and it felt more like having a convers More

by AndrewL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Torseen
Apr 11, 2022 -

Joe Machens Volkswagen responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Joe Machens!

April 09, 2022

Three words describe Cody best… professional, courteous, and efficient. We both felt he was very professional in the way he explained everything to us. Cody took the time to listen and write down everything More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barrett Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Bruce Tell, Sam Torseen, Jeremy Bealmer, Leo Terzopoulos, Cody Johnson
Apr 11, 2022 -

Joe Machens Volkswagen responded

Hi Karla, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!

April 08, 2022

The service was great & completed in a timely manner. Communication was great, as well! Thank you! More

by ANNA.MITCHELL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
Apr 11, 2022 -

Joe Machens Volkswagen responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

April 08, 2022

Cody Johnson is a true professional. He’s easy to work with, knowledgeable, and honest. I was so impressed when we bought my wife’s vehicle that I bought myself a new vehicle with him a More

by Shawn S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Apr 11, 2022 -

Joe Machens Volkswagen responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

April 08, 2022

We had a great experience from start to finish! Never thought I would have wanted a Jetta, but it came highly recommended by Cody and I absolutely LOVE it. More

by jordanwatkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Cody Johnson
Apr 11, 2022 -

Joe Machens Volkswagen responded

Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated!

April 08, 2022

Took care of my vehicle for 7 months while waiting for parts. Couldn't of been treated any better by the wonderful service dept. Would recommend to anyone and everyone!!! They care about their customers! More

by M.LOVE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Turner
Apr 11, 2022 -

Joe Machens Volkswagen responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

April 07, 2022

No hassle at all when getting my car into service. Very fast, and direct with everything they do. Great experience. More

by James Butler Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Turner, John "JC" Collier, Jeff Fletcher
Apr 08, 2022 -

Joe Machens Volkswagen responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

April 06, 2022

Your staff is great and professional. This would be a 5 star if only my time was respected. A scheduled, routine maintenance should not take 2 1/2 hours. I was informed that they were beh More

by robertmcdonald6070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
Apr 07, 2022 -

Joe Machens Volkswagen responded

We apologize for the inconvenience this caused you. Your feedback is valuable and we will pass it along to our team. We want to make sure that your time is respected and we are committed to providing a timely response with quality service.

...
63
...