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Joe Machens Volkswagen
Columbia, MO
2,121 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,121 reviews
March 07, 2022
Rachel was absolutely the best. Anthony was pretty great too. He cracked jokes with us from the get go and we felt like family at Joe Machens VW. Rachel was quick, efficient, and Anthony was pretty great too. He cracked jokes with us from the get go and we felt like family at Joe Machens VW. Rachel was quick, efficient, and actually found us the perfect vehicle. She will be the reason we come back for our next vehicle. The dealership went above and beyond for us, and we are truly grateful for how quick, efficient, and easy it was purchasing a new vehicle. The whole process was a 5 star experience. More
by B.Snellen
Verified CustomerEmployees Worked With
Anthony Heaper, Rachel Wilburn
March 02, 2022
Great customer service. Service was done on time and was able to take my car in early even though appointment was much later. Service was done on time and was able to take my car in early even though appointment was much later. More
by Vsd1124
Employees Worked With
Chris service department
March 01, 2022
Amazing Customer Services from start to finish everyone at the dealership was very helpful and professional. at the dealership was very helpful and professional. More
by DLANCASTER000
February 24, 2022
The tire price of $220 for Crugen is way higher than Plaza tire or $140. That’s too much margin. I requested for price match but I never heard back. Thus, I took my business elsewhere. Plaza tire or $140. That’s too much margin. I requested for price match but I never heard back. Thus, I took my business elsewhere. More
by Frank
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
February 24, 2022
Karl is an exceptional auto tech. He is the only person allowed to fix...touch my car. I am always satisfied when visiting the dealership. He the best mechanic, sorry automotive tec He is the only person allowed to fix...touch my car. I am always satisfied when visiting the dealership. He the best mechanic, sorry automotive technician, a girl could ask for. More
by Angie
Employees Worked With
Karl 5 stars 🌟 🌟 🌟 🌟 🌟 , Jeff Fletcher
February 23, 2022
Everyone was very nice, and easy to talk to! ! I had some quirky special requests, and they were kind enough to take them seriously. I really appreciated their patience. ! I had some quirky special requests, and they were kind enough to take them seriously. I really appreciated their patience. More
by ROBERT.REHAGEN
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
February 21, 2022
Demarcus was very helpful on the purchase of our new vehicle I highly recommend him too anyone vehicle I highly recommend him too anyone More
by Roadrunner.hall
Employees Worked With
