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Joe Machens Volkswagen

Columbia, MO

Overview
Employees
Reviews
Vehicles
4.5
2,121 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,121 reviews

February 19, 2022

I love the value for the money and the salesman, Jeremy, was amazing to work with. More

by PTILLITTCPAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bealmer
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Feb 22, 2022 -

Joe Machens Volkswagen responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

February 19, 2022

Comfy, nice, clean, good tasting coffee, clean restrooms, you are able to charge your phone if need be More

by VALLEJOCA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
Report | Print
Feb 22, 2022 -

Joe Machens Volkswagen responded

We're happy to see that you had a 5-Star experience at Joe Machens!

February 19, 2022

I will never shop anywhere else. I've been here twice and it's been an awesome experience both times More

by Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
Report | Print
Feb 22, 2022 -

Joe Machens Volkswagen responded

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!

February 18, 2022

Team did another good job in a timely manner. Tom was able to get my car worked in even though schedule was full. More

by WALLERSTEIN320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
Report | Print
Feb 22, 2022 -

Joe Machens Volkswagen responded

Thanks so much for sharing your experience with us! We appreciate it.

February 16, 2022

Very helpful. Good service. Jeff was great. Took a long time to get parts. This is prob normal for these days More

by Na
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JC" Collier, Jeff Fletcher
Report | Print
Feb 17, 2022 -

Joe Machens Volkswagen responded

Yes, it is. But we're thankful for you, our clients understand where we're coming from. Hope to see you again soon!

February 16, 2022

They told me I needed new wipers a cabin filter and 4 new tires and a alignment on my less than a year old car. I did none of those, took my car to my local tire shop a week later. They said my tires did not More

by MMPARDOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Fletcher
Report | Print
Feb 17, 2022 -

Joe Machens Volkswagen responded

Hi, thanks for taking the time to write a review. I'm sorry to hear your experience wasn't great! We are committed to providing the best customer service possible and have shared your feedback with our team so they can work towards improving their performance. We appreciate you reaching out and hope that we'll be able to earn back your trust in the future.

February 16, 2022

Very cordial helpful professional - service department is great - had been good to get business done!! More

by DJSANDBOTHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
Report | Print
Feb 17, 2022 -

Joe Machens Volkswagen responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing!

February 11, 2022

Precise, accurate and courteous. Informative of what is needed and how long it will take to finish More

by r4chisholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Turner, John "JC" Collier, Jeff Fletcher
Report | Print
Feb 14, 2022 -

Joe Machens Volkswagen responded

We are so grateful for your review. Thanks for sharing your rating with us and the community!

February 10, 2022

Quick and efficient and did what was asked and made no excuses awesome would recommend More

by Andrew.Overstreet.kc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Leo Terzopoulos
Report | Print
Feb 10, 2022 -

Joe Machens Volkswagen responded

Thank you for your review. The entire team at Joe Machens really appreciate it.

February 09, 2022

Just helped my mother in law purchase a new 2021 VW Jetta SE through Leo , Conrad, and Anthony they always make buying a car easy so go see them they will take care of you!!!!Thanks Joe Machens VW of Columbi More

by PEACHESANDSTYMEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, John "JC" Collier, Leo Terzopoulos
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Feb 09, 2022 -

Joe Machens Volkswagen responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing.

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